Frequently Asked Questions

FAQs2022-08-15T18:31:21-04:00
What types of services does the Health Care Center offer?2021-09-01T13:36:52-04:00

Whether Short-Term Rehabilitation, Long-Term Care, Memory Care, or Respite, Palliative, and Hospice Care, our Health Care Center delivers a multidisciplinary wellness approach to treat and support the needs of the whole person. Our integrated team of experienced medical professionals works with each resident and their family to develop an individualized plan of person-centered care. Click here to learn more about our services.

What is Assisted Living?2022-04-18T16:27:45-04:00

Simply put, an assisted living community is a housing facility for people with disabilities or for seniors who cannot live independently, whose health may require a higher level of support.

What is included in the monthly service fee?2022-04-18T16:26:56-04:00

3 meals per day, housekeeping, maintenance, a 24-hr emergency call system, around the clock custodial services, planned activities, and cable TV and telephone access.

How is my level of care determined?2022-04-18T16:26:29-04:00

A Level of Care Determination Form is completed by a licensed health professional.

How much does Assisted Living cost per month?2022-04-18T16:25:59-04:00

The price varies depending upon the size of the apartment, the Resident’s level of care, and any second person/spouse fees. Call us at (804) 748-1511 to learn more about our pricing options.

Do you accept Veterans Aid and Attendance or Long Term Care insurance?2022-04-18T16:24:52-04:00

Yes, our Billing Department assists with both.

Is your nursing staff certified or licensed?2022-04-18T16:24:17-04:00

Absolutely! Our team consists of licensed Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, Licensed Physical Therapists, Occupational Therapists, and Speech Therapists.

Do you offer 24-hour nursing care or assistance?2022-04-18T16:23:27-04:00

Yes, Lucy Corr is happy to provide 24-hour access to care.

What is Respite care?2022-04-18T16:22:34-04:00

Our Respite Care services allow caregivers to get some much-needed rest, with the peace of mind that comes with knowing their loved ones are in responsible, supportive hands.

What type of social activities do you offer?2022-04-18T16:22:08-04:00

We go all out for our residents and staff by filling our social calendar with plenty of entertaining and engaging events! We have entertainment, art instruction, and music programs, therapeutic exercise and wellness programs, community outings to museums, theatres, and social events, small group meetups (Book Club, Needlework, Poker Group, and Bible Study), festive holiday celebrations and cookouts, weekly happy hours, and much more.

Is there a personal emergency response system for Assisted Living residents?2022-04-18T16:21:47-04:00

Yes, each resident has a personal alarm pendant in our Traditional apartments and an emergency pull cord in our Memory Support apartments. These alarms directly notify Assisted Living staff through the SARA alert system.

Can I go out with family or on overnight trips with them?2022-04-18T16:21:23-04:00

Yes! We require residents to sign in and out. A 24-hour advance notice is required for overnight trips to ensure necessary medications are ordered for the resident while they are away from the facility.

Can residents bring their own furniture?2022-04-18T16:20:33-04:00

Yes! Residents provide their own furniture for our Traditional Apartments and our Memory Support apartments. Our Respite rooms are fully furnished and the furnishings are included in the Respite rate.

Will staff be available if I have a medical emergency?2022-04-18T16:19:55-04:00

Absolutely.

What types of financial options do you offer?2022-04-18T16:28:17-04:00

Please visit our Pricing Options page to review our financial options. Please also check our website often for sales and promotions!

What types of amenities are offered to Health Care Center residents?2022-04-18T16:19:08-04:00

Health Care Center residents have access to a variety of amenities that enrich their daily lives, provide support with self-care tasks and encourage social interaction. Some of these amenities include: Beauty/barber shop, chapel, family rooms, daily housekeeping and laundry services, and maintenance services, as needed.

Do you offer 24-hour nursing?2022-04-18T16:18:38-04:00

Yes, Lucy Corr is happy to provide 24-hour access to care.

Are all of your nurses licensed or certified?2022-04-18T16:18:14-04:00

Absolutely! Our team consists of licensed Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, Licensed Physical Therapists, Occupational Therapists, and Speech Therapists.

What types of activities and programs are offered to Health Care Center residents?2022-04-18T16:17:50-04:00

We offer plenty of purposeful one-on-one and group activities to spark creativity and cultivate interests. Our Certified Recreational Therapists help each resident stimulate your loved one’s mind, strengthen their body, and nurture their soul. Some activities include: Scheduled outings to museums, parks, theatres, dining, therapeutic exercise and wellness programs, festive holiday celebrations, and entertainment, art instruction, music programs.

What is the difference between short term rehabilitation and long term care?2022-04-18T16:16:54-04:00

 Our short-term rehabilitation center provides temporary supportive care from our interdisciplinary team of professionals. We offer essential therapeutic and nursing services for much-needed acute care. Our long-term care meets residents’ present and future health care needs.

Do you offer secured memory support care for residents with Alzheimer’s or dementia?2022-04-18T16:16:25-04:00

Yes, our Memory Care unit provides secure, dignified care for residents who require this type of specialized environment, with personalized attention and purposeful activities to encourage interest while stimulating the body and mind.

How do I get information on Lucy Corr’s Health Care Center if my loved one is in the hospital?2022-04-18T16:15:40-04:00

Click here for additional information about our Health Care Center or contact us at (804) 748-1511.

Do you have private rooms?2022-04-18T16:15:06-04:00

With its modern design and community feel, our Health Care Center features five distinct nursing units called “neighborhoods.” These safe, comfortable neighborhoods offer a variety of features to make you feel at home, including private and semi-private rooms that are “L”-shaped for privacy.

What days of the week is the Adult Day Center open?2022-04-18T16:14:41-04:00

Our Adult Day Center is open Monday – Friday from 7 a.m. to 5:30 p.m.

What activities are offered?2022-04-18T16:14:15-04:00

We offer plenty of options for your loved one to fill their days with a variety of activities designed to spark creativity, cultivate interests, stimulate the mind, and nurture the soul. Activities include: Entertainment, art instruction, music programs, exercise and walking programs, community outreach, and life enrichment programs.

Are meals and snacks provided during the day?2022-04-18T16:13:46-04:00

Healthy breakfast, lunch, and snacks are provided each day, served in our dining room. Our menu is planned by a registered dietitian who is also a board-certified specialist in gerontological nutrition.

Is there nurse supervision to assist with activities of daily living?2022-04-18T15:42:23-04:00

Our Adult Day Center staff is CPR and First Aid certified and trained to provide medication administration, help with activities of daily living, mobility assistance and memory care, and transportation services.

Will nursing staff provide medication management?2022-04-18T15:41:57-04:00

Yes, our Adult Day Center staff is CPR and First Aid certified and trained to provide medication administration.

Are there employment opportunities at Lucy Corr?2022-04-18T16:40:55-04:00

At Lucy Corr, exceptional caring is not just what we do – it’s at the core of who we are. We are constantly looking to grow our team with professionals that share our passion for creating the best experience for our residents. Click here to learn more about our current job openings.

What is the history of Lucy Corr?2023-05-22T16:54:55-04:00

Lucy Corr opened in 1970 as the Chesterfield County Nursing Home. This invaluable asset to the citizens of the Chesterfield area would not have been possible without the tireless efforts of its founder, who was affectionately called “Miss Lucy.” Learn more about Lucy and her legacy by clicking here.

Who is Miss Lucy?2022-04-18T16:51:47-04:00

Lucy Virginia Corr, also known as “Miss Lucy,” is our founder. Her legacy of humanitarian service began during the 1930s, when she politely urged the Virginia General Assembly to change the name of the local public welfare department to the Department of Social Services. She subsequently served as Director of the Chesterfield-Colonial Heights Department of Social Services from 1945 until her retirement in 1978. Click here to learn more about Miss Lucy’s legacy.

What is the Lucy Corr Foundation?2022-04-18T16:51:19-04:00

The Lucy Corr Foundation is our 501(c)(3) organization that enhances the lives of Lucy Corr residents, participants, and their families and to help meet the emerging needs of seniors in the community. The projects and programs funded by the Foundation ensure that the elderly in our community live the final chapters of their lives in a secure, caring, and engaging environment with the dignity they deserve. Click here to learn more.

Is Lucy Corr owned and run by Chesterfield County?2022-04-18T16:48:54-04:00

Operated by the Health Center Commission of Chesterfield County, Lucy Corr is a not-for-profit continuing care retirement community with a full continuum of care available on site. Our Independent Living and Assisted Living options are private pay, however, our Health Care Center accepts Medicare and Medicaid.

Is Lucy Corr a corporation or not for profit organization?2022-04-18T16:50:17-04:00

 Lucy Corr is a not-for-profit continuing care retirement community with a full continuum of care available on site.

How close are you to an airport or train station?2022-04-18T16:48:26-04:00

Our community is conveniently located 2.5 miles away from the Chesterfield County Airport, 17 miles away from Richmond International Airport, and 14 miles away from two different Amtrak stations.

Which State Routes or Interstate highways are you close to?2022-04-18T16:47:27-04:00

Lucy Corr is conveniently located off Route 288 and is a quick commute to Interstate 95, Interstate 295, and several other major state highways.

What medical facilities are nearby?2022-04-18T16:46:58-04:00

Lucy Corr is located near Bon Secours St. Francis Medical Center, Johnston-Willis Hospital, Chippenham Hospital, John Randolph Medical Center, VCU Medical Center Main Hospital, and many others. Click here to see a full list.

Where can my out-of-town family stay when visiting me?2022-04-18T16:46:09-04:00

Lucy Corr is a quick commute from many top-rated hotels for your out-of-town family to stay while visiting.

Will I have access to a library?2022-04-18T16:43:46-04:00

Yes! We have an on-site library for you to enjoy, along with a long list of other convenient amenities to complement your lifestyle. The Chesterfield County library is also less than a mile from our campus.

Is transportation provided to residents?2022-04-18T16:43:07-04:00

Yes, we do offer transportation services for our residents. We have a Lucy Corr van, bus, and trustworthy drivers who will be happy to take you to a doctor’s appointment, etc.

Do you offer income-based apartments?2022-04-18T16:42:15-04:00

We do not currently offer income-based apartments.

How can I tour Lucy Corr?2022-04-18T16:41:28-04:00

You can schedule an in-person tour of Lucy Corr by contacting us at (804) 748-1511 or virtually tour our Independent Living cottages by clicking here. In addition, you can virtually tour our Assisted Living facilities by clicking here.

What is a continuing care retirement community (CCRC)?2022-04-18T16:52:54-04:00

Continuing care retirement communities, also known as CCRCs or life plan communities, are a long-term care option for seniors who want to stay in the same place through different phases of the aging process. At Lucy Corr, we offer Independent Living, Assisted Living, long term care, rehabilitation, memory care, and Adult Day Care.

What Independent Living options are available at Lucy Corr?2022-04-18T16:40:24-04:00

You can access Independent Living three ways at Lucy Corr: Life Care, Fee-For-Service, or a Lease/Rental contract. Click here to learn more about each entry point and its entrance fees, monthly services, and refund plans.

Do you offer cottages and apartments on campus?2022-04-18T16:39:27-04:00

Our campus has 25 beautiful cottages that range in size from 1,300 to 1,600 square feet, and both floor plans feature two bedrooms and two bathrooms, some featuring sunrooms and fireplaces. We also have 52 apartments ranging in size from 860 to 1,600 square feet with floor plans that feature one, two, and three-bedroom options.

Will I be able to customize my apartment or cottage?2022-04-18T16:38:58-04:00

Our homes are pre-built and designed to fit the needs of seniors. Therefore, the structure of your apartment or cottage cannot be altered. However, we still encourage you to embellish your space so that it feels like “home sweet home”!

Are the apartments and cottages for a single individual or a couple?2022-04-18T16:38:17-04:00

Both individuals and couples can enjoy our apartments and cottages. Our cottages feature two bedrooms and two bathrooms, while our apartments range feature one, two, and three-bedroom options.

Are the apartments and cottages pet friendly?2022-04-18T16:37:44-04:00

Yes, your furry friends are welcome! Both our apartments and cottages are pet-friendly.

Are any utilities included in the apartments or cottages?2022-04-18T16:37:06-04:00

To view a full list of the utilities included in our Independent Living apartments and cottages, please click here.

Do you offer designated parking for residents with vehicles?2022-04-18T16:36:31-04:00

Yes, designed parking areas are available.

What amenities are included in the monthly fee?2022-04-18T16:36:02-04:00

To view a full list of the amenities included in our Independent Living cottages and residences, please click here.

What safety and security measures are included?2022-04-18T16:34:10-04:00

Rest easy knowing your environment is safe and secure with nighttime security on our grounds and a 24-hour emergency response system.

Is there an age requirement to live at Lucy Corr Independent Living?2022-04-18T16:33:33-04:00

Yes, Lucy Corr is a lively continuing care retirement community for active seniors aged 62 and older.

What types of activities do you offer?2022-04-18T16:33:01-04:00

We go all out for our residents and staff by filling our social calendar with plenty of entertaining and engaging events! We have entertainment, art instruction, and music programs, community outings to museums, theatres, and social events, small group meetups (Book Club, Needlework, Poker Group, and Bible Study), festive holiday celebrations and cookouts, weekly happy hours, and much more.

Will there be a maintenance team to assist with home maintenance, lawn care, repairs, etc.?2022-04-18T16:31:46-04:00

Absolutely! Whether accessing our Independent Living or Assisted Living community, you can enjoy maintenance-free living. You’ve worked hard all your life, so now it’s time to have fun.

Do you have transportation services?2022-04-18T16:28:53-04:00

Yes, we do offer transportation services for our residents. We have a Lucy Corr van, bus, and trustworthy drivers who will be happy to take you to a doctor’s appointment, etc.

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