January 14, 2021 at 4:30 p.m.

COVID-19 UPDATE FOR THURSDAY, JANUARY 14, 2021

We are pleased to report that through all of the COVID testing we performed this week, NO resident tested positive for the virus. This includes both Assisted Living and Nursing Facility residents.

Staff were also tested two different days this week and we did have two positive staff, one in nursing and one in a non-nursing position in the Nursing Facility. Both are home and self-isolating.

On Tuesday and Wednesday we hosted our first COVID Vaccine Clinic with CVS/Omnicare. The clinics went very well and we had an overwhelming number of our residents accept the vaccination. Among staff, we had over 100 people accept the 1st round of the vaccine.

The next Vaccine Clinic will be held the 1st week of February. During that clinic, everyone who got the 1st dose will be able to get their second/final dose (residents and staff). We will again offer staff the opportunity to get their initial vaccine shot that day (for those who chose to wait). If additional staff decide to get their 1st dose the first week in February, then the pharmacist will return to give them their 2nd dose the final week of February here at Lucy Corr.

It has been a busy but very exciting week. Please be safe and continue to pray for our residents and our staff.

For updates on testing and announcements on the progress of the vaccine clinic, please continue to check this webpage or call our local information hotline at 804-425-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling a visit, please click the button below that corresponds to the type of visit you would like to reserve:

Clover Hill (Memory Care) Visitation

In-Person Visit
Virtual Visit

Midlothian, Matoaca, & Dale Visitation

In-person Visit
Virtual Visit

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas
Schedule a virtual visit

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away. 
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).
Schedule a virtual visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

FUTURE UPDATES 

Lucy Corr will work diligently to make sure all of our residents and staff members receive the latest communication regarding this situation. To stay informed regarding any changes to policies or safety precautions specific to Lucy Corr, please check regularly back on this webpage.

Lucy Corr has provided regular updates since the beginning of the COVID-19 Pandemic.

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