Coronavirus (COVID-19) Information Center

January 14, 2021 at 4:30 p.m.

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

• On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
• Visits must be by appointment only and are to be held in a “common space” away from other residents
• In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
• Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
• A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
• All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
• Staff will sanitize the visitation areas before and after each visit.
• During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
• Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

• Our staff members are being monitored for signs and symptoms of COVID-19.
• Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
• We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

• Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
• We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
• However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
  • Arrive during normal visiting hours
  • Submit to be screened for illness by our Lucy Corr staff
  • Wear a facemask and practice physical distancing
  • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

• The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
• The device should be clearly labeled, in a permanent manner, with the resident’s name.
• The device should include all necessary batteries, chargers, cords, etc.
• The device should be pre-set with apps and account information so the resident can use it right away. 
• The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
• The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

• All events for external groups being hosted at Lucy Corr have been canceled.
• All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
• The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

• Try to keep a distance of six feet from other people when possible.
• Avoid shaking hands.
• Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
• Avoid touching your face.
• Wash your hands often throughout the day with antibacterial soap for 20 seconds.
• Use hand sanitizer between hand washings.
• If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
• Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives