PREVIOUS UPDATES

Since the beginning of the COVID-19 pandemic, Lucy Corr has provided regular updates to our website and information hotline regarding the plans and actions we’ve taken to keep our community safe and informed.

COVID-19 UPDATE FOR FRIDAY, SEPTEMBER 10, 2021

The percent of COVID positivity in Chesterfield County climbed to 12.8% this week as we see the Delta variant moving through the communities that surround Lucy Corr. 

Although both days of COVID testing this week produced no COVID-positive results for our Health Care Center residents, we did have two staff members test positive for the virus. One staff member is part of our support staff in the Health Care Center and the other does not work in the Health Care Center at all. Both are expected to make full recoveries and will remain at home in isolation until they are cleared to return by our Infection Preventionist or Medical Director.

In-person, indoor visits may continue for residents in the Health Care Center even though the county’s rate of infection is above the 10% threshold. All visitors must wear masks correctly during their entire visit. We are permitted by CMS to have indoor, in-person visits because we currently do not have any residents with COVID. Should we experience an outbreak, then visitation may have to pause. While our region remains above 10% positivity we are required to test both staff and Health Care Center residents twice weekly.

If you have not done so, please consider getting your vaccination. There is no cost for the vaccination and, as you have seen on TV or read in the paper, there are now growing requirements that all of us need to be protected from the ever-changing COVID virus if we ever expect to see a return to “normal.” It is alarming to see how many people the hospitals are treating for the virus that are struggling to recover. 

As always, please continue to keep our residents and our caregivers in your thoughts and prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, SEPTEMBER 3, 2021

We are pleased to report that both days of COVID testing this week showed negative results for all staff and all Health Care Center residents. We will test everyone again twice next week, once on Tuesday, Sept. 7, 2021, and again on Thursday, Sept. 9. 2021.

The percent of COVID positivity in Chesterfield County, per CMS, rose to 12.2% this week, up 2% from the previous week. The COVID delta variant is very active in our area and we are concerned that the number of cases is on the rise. Under previous CMS provisions, this county positivity rate would put an end to our indoor, in-person visits for the Health Care Center. However, as long as the Health Care Center continues to not have a COVID-positive resident then we are permitted to continue visitation.

Please be mindful when you do visit a resident that you need to keep your nose and mouth covered with a mask to help assure that you are not exposing them to COVID. It is a simple act of protection that each of us can do easily to help keep this terrible virus from infecting our residents.

As we learn more about the booster shot guidance from CMS we will post that information both here and on our local hotline — (804) 425-7522.

Please continue to keep our residents and our caregivers in your thoughts and prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, AUGUST 27, 2021

For the third straight week, the percent of COVID positivity in Chesterfield County remains above 10% per CMS. Fortunately, our twice weekly COVID testing of all staff and all Health Care Center (HCC) residents this week (8/23 & 8/26) was negative for COVID. As long as that continues we are permitted to allow indoor, in-person visitation in the HCC. The only sign of COVID on campus at this time is a single case among the Independent Living residents – a fully vaccinated individual who traveled out of town and returned with symptoms and tested positive. This person continues to quarantine in their apartment and is being followed by their family doctor. Staff here are delivering meals to the resident and checking on them daily as they isolate and recover. The Delta variant is no joke and we are so thankful this individual was vaccinated in the Spring. 

There have been questions about a vaccine booster recommendation by the CDC and we are following CMS closely so we will be aware of the guidance when it is officially released. Should we get official notice that boosters are going to happen for all nursing home residents (by CMS), then we will work to have an onsite vaccine booster clinic similar to what we did with CVS in the early part of this year. Information on vaccine boosters will be found on this web page and on our local information hotline (804-425-7522).

Thank you for your thoughts and prayers — and please, if you have not done so yet, consider getting your vaccination.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, AUGUST 20, 2021

We are pleased to let everyone know that after testing all staff and Health Care Center residents twice this week (Monday and Thursday), we had no COVID-positive results. The Chesterfield County COVID positivity rate remains above 10% again this week. However, since there are no residents in the Health Care Center with COVID, we are still permitted to host indoor, in-person visits.

The residents in the Assisted Living were tested for COVID this week as well and there were no positive test results.

There is one COVID-positive resident in our Independent Living who is experiencing minor symptoms and is remaining isolated in their apartment. This resident is a fully-vaccinated person who recently returned from a trip out of town. As a precaution, we are COVID testing all Independent Living residents on Monday.

As we continue to test and track COVID we will update this page and our local hotline (804-425-7522) routinely.  Thank you for your thoughts and prayers — and please, if you have not done so yet, consider getting your vaccination.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, AUGUST 12, 2021

On Monday, 8/9, and Thursday, 8/12, we COVID tested all our residents in the Health Care Center. I am pleased to share there were no positive cases of the virus in either testing. We also tested all staff on Thursday, 8/9, and I am pleased to report that all staff were negative with the exception of one caregiver in the HCC. That staff member is at home quarantining under their doctor’s care and will remain there until cleared to return by our Infection Preventionist.

The percent of positive testing in Chesterfield County, as expected, bounced upward again this week, hitting 10.2%. This is a continuation of the steady climb we have seen over the last few weeks. While the number of COVID-positive tests in the state has been alarming, the Virginia Hospital Association Daily COVID Dashboard shows that 233 ICU beds are filled with COVID patients. At the height of the January COVID surge there were 600 ICU beds filled – but in January, there were no vaccines…

Although the county’s percent of positivity is at 10.2%, CMS is allowing indoor, in-person visitation to continue for nursing facilities that have no resident cases and who also have more than 75% of their residents vaccinated. The Health Care Center at Lucy Corr has a vaccination rate among our residents of 95%. We will resume indoor, in-person visitation on Friday, 8/13, and the links/buttons to visit are now active.

This is very important – if you are inside the health care center as a visitor you must keep you mask on properly at all times. If you are found to violate our safety protocols, your visit ends the moment it is discovered and you will have to leave the HCC building. Please keep in mind if any resident on a nursing unit becomes COVID positive then every resident on that unit must quarantine inside their room for 14 days. Quarantine is a difficult experience for residents and can likely be avoided if we will all simply wear our mask properly (and please consider getting vaccinated). The last thing I want to see happen is visitation end and residents room-bound for weeks.

Due to the county’s COVID positivity, we will continue to test twice weekly in the HCC and post those results here and on our local telephone hotline (804)425-7522.

Independent Living and Assisted Living residents are still welcoming indoor, in-person visits in their private apartments. However, visitors are to follow the same safety protocols in the AL as we are following in the HCC and visitors not following protocols will have their visit suspended.

Please keep our residents and our caregivers in your thoughts and prayers, and if you haven’t gotten vaccinated, please consider doing so for the sake of those who are sick or elderly around you.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR SATURDAY, AUGUST 7, 2021

There were no COVID positive residents or staff during our weekly Thursday testing on August 5, 2021. However, we were alerted late Friday night that one of our attending physicians has tested positive for the virus.

The physician, who was fully vaccinated, was on all five of our Health Care Center (HCC) units on Thursday so we are making the following operational adjustments, per our Medical Director, due to potential exposure:

  • All HCC in-person visitation is suspended beginning today until further notice (other than compassionate care visits or visits approved by the HCC Administrator)
  • All HCC resident group activities and group dining are also suspended
  • All HCC residents will be retested on Monday, Aug. 9
  • HCC residents are not quarantined to their rooms but when they are out of rooms they should be encouraged to keep their physical distance from others and wear a mask. Staff will continue to monitor all residents for symptoms of the virus.

We will retest all staff during their normal weekly retesting day on Thursday, as has been protocol for numerous months. We will also retest all HCC residents on Thursday. If we do not have any residents with COVID, we can potentially restart in-person indoor visits in the HCC again.

On Wednesday of last week (August 4), the percent of COVID positivity in Chesterfield County moved up to 8% per CMS (the previous week it was 5.2%). Should the next measurement on Wednesday (August 11) be at 10% or higher, we may have to suspend all in-person, indoor visitation due to CMS guidance. We will keep you posted – but please be advised that the Delta variant of the COVID virus is already in some nursing facilities and is infecting vaccinated people.

Although the vaccine is not mandatory, more and more government agencies are requiring it.
More than 60% of our staff have taken the vaccine since it became available while others have natural immunity because they have beaten COVID after being infected.

Please wear your mask correctly and please get the vaccine so we can protect our residents and each other.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, AUGUST 6, 2021

We completed all staff and resident COVID testing this Thursday (8/5/2021) and I am pleased to report that all test results were negative for the virus.

We continue to be concerned about the growing percentage of COVID positive test results in Chesterfield County. This week CMS reports that the Chesterfield County’s percentage moved up again to 8%. (Last week it was 5.2% and the week before it was 3%).

As we see COVID infect more and more individuals in Chesterfield County and the surrounding area, it is very likely we will also see some of our staff test positive. As always, should we have a staff member test positive, we will post that here and on our information hotline (804-425-7522). More than 94% of our residents are fully vaccinated on campus. Over 60% of our staff are vaccinated. Among those who are not vaccinated, we have a high number of staff who had COVID and beat it and those folks, although unvaccinated, have natural immunity. All staff are screened before they are permitted to report to work, all staff wear mask, and all staff are tested weekly for COVID. We still take COVID now, as before, very seriously.

If you are scheduled to have an in-person visit to one of our facilities, please be advised that you will also be screened and be issued a mask. Regardless of your vaccination status, all visitors will need to properly wear your mask when you are with a resident in the Health Care Center or in the Assisted Living. Visitors are not permitted to bring food or drinks to consume with a resident since that requires removing your mask. We are very happy residents are getting multiple in-person visits but if we have COVID breach our defenses, in-person visitation, per CMS, will be paused and residents on effected nursing units will need to quarantine. That is a situation we want to avoid and we appreciate your understanding about our mask requirement. We want visitation to continue and we don’t want residents confined to their rooms (even if all of them have new furniture)!

We encourage you to get your vaccination if you have not done so, especially as we see how easily the new variant spreads. And as always, we appreciate your thoughts and prayers for our residents and our caregivers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, JULY 30, 2021

You have probably seen news reports telling how COVID positive tests are increasing across many states due largely to the Delta variant of the virus. This week, Chesterfield County’s COVID positivity percentage climbed above 5%. Once a county is at or above 5%, CMS requires that nursing facilities test their residents and staff weekly. Here at Lucy Corr we have continued weekly testing of all staff even when the county’s positivity percentage was under 2%. As usual, this week’s testing showed no COVID-positive staff or residents.

As we see COVID infect more and more individuals in Chesterfield County and the surrounding area, it is very likely we will also see some of our staff test positive. As always, should we have a staff member test positive, we will post that here and on our information hotline (804-425-7522). More than 94% of our residents are fully vaccinated on campus. Over 60% of our staff are vaccinated. Among those who are not vaccinated, we have a high number of staff who had COVID and beat it and those folks, although unvaccinated, have natural immunity. All staff are screened before they are permitted to report to work, all staff wear mask, and all staff are tested weekly for COVID. We still take COVID now, as before, very seriously.

If you are scheduled to have an in-person visit to one of our facilities, please be advised that you will also be screened and be issued a mask. Regardless of your vaccination status, all visitors will need to properly wear your mask when you are with a resident in the Health Care Center or in the Assisted Living. Visitors are not permitted to bring food or drinks to consume with a resident since that requires removing your mask. We are very happy residents are getting multiple in-person visits but if we have COVID breach our defenses, in-person visitation, per CMS, will be paused and residents on effected nursing units will need to quarantine. That is a situation we want to avoid and we appreciate your understanding about our mask requirement. We want visitation to continue and we don’t want residents confined to their rooms (even if all of them have new furniture)!

We encourage you to get your vaccination if you have not done so, especially as we see how easily the new variant spreads. And as always, we appreciate your thoughts and prayers for our residents and our caregivers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR MONDAY, JUNE 21, 2021

We are pleased to report that weekly testing of all staff continues as does weekly testing of all of our residents in the Health Care Center.  We continue to be COVID-free across all levels of campus. Should that status change, we will put that update here and also on our information hotline at (804) 425-7522. The COVID positivity rate for the county continues to be very low and even though we are not required to test weekly based on CMS guidance, we are continuing to do so out of an abundance of caution.

Please also be advised that we are still scheduling in-person visits for the residents in our Health Care Center via the links below on this page. The online schedule offers visits seven days a week and multiple times throughout the day. If you have a schedule request that does not fit the times available, please reach out to your loved one’s Social Worker.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR WEDNESDAY, MAY 11, 2021

On Monday, May 10, 2021, we again tested all Lucy Corr staff and all Health Care Center residents for COVID. All test results were again negative.  We continue to test staff twice weekly, even as the county’s percent of COVID positivity is at 5.2%, the lowest it has been since September of 2020.  We also continue to test residents weekly, especially now that we have welcomed in-person visitation to the Health Care Center again. 

If you didn’t see it, the Richmond Times-Dispatch did a wonderful article on Mother’s Day visits at Lucy Corr and included the Health Care Center in their coverage. In fact, one of our long term care residents, Mrs. Connie Stroupe, was featured on the front page of the paper embracing her 4-year-old grand-daughter. 

One item that was mentioned in the article about Lucy Corr’s COVID experience is incomplete. The article says that we went the first nine months of the lockdown without a case of COVID, which is true. However, the story goes on to claim we didn’t sustain any deaths due to the pandemic and that is not accurate. While we did not have any deaths in the calendar year 2020, after the first of the year, and before the vaccines were available, some of our outbreaks, even though they were well contained, resulted in the loss of more than a dozen total residents over the first two months of 2021. Out of respect for those residents we lost to the virus (and their families), I wanted to complete what the article mistakenly omitted. Lucy Corr’s staff did a remarkable job keeping COVID out, and keeping what snuck in contained, but our record was not perfect, and it is important to be honest about it.

The pandemic has been difficult on everyone, especially seniors, whose emotions often would swing from being fearful of the virus to being frustrated with the measures taken to protect them from it — namely the lock-down and isolation. This is exactly why we continue to celebrate that we are now seeing a reopening – but also why we are continuing to test everyone for COVID and encourage vaccinations among newly admitted residents and newly hired staff members.  COVID is a great risk to the elderly and those with compromised immune systems, even when they are “fully vaccinated.”

We hope you had an excellent Mother’s Day. Ours this year was better by leaps and bounds because our residents were not quarantined from visitors and we witnessed so many reunions and hugs that we cried along with those visiting.

Thanks for your continued thoughts and prayers. On behalf of our caregivers and staff, we thank you.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, MAY 7, 2021

We are very pleased to let you know that our twice-weekly COVID-19 testing was negative for all staff and all residents (this includes both the Health Care Center and Assisted Living).  We continue to test twice weekly, even though it is more frequent than required by CMS.    

The Chesterfield County COVID positivity rate also dropped again this week to just above 5%, which is the lowest it has been since September 2020.

We continue to have both in-person and virtual visit appointments – you may schedule a visit by using the buttons/links below on this page. Please be advised that if your appointment is successfully made online, you will receive a confirmation email.

We are expecting that more than 100 Health Care Center residents will be visited in-person this Mother’s Day weekend (Saturday and Sunday) – what a blessing and what a change from this time last year!

Keep in mind visitors need to arrive on time to be screened by our staff upon entry and masks are required regardless of your vaccination status.  Also remember that we are not permitted to eat or drink during an in-person visit since that would require the removal of a mask.

Have a great Mother’s Day!

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR WEDNESDAY, APRIL 28, 2021

We are pleased to notify everyone we have been cleared to have in-person visitation for the Health Care Center, starting today. You will find links (buttons) below in the “SCHEDULING A VISIT“ section of this page that are now active and will show dates and times available for visits! If you need a time or date that is not listed, please reach out to your loved one’s Social Worker.

We kindly remind Health Care Center visitors to arrive on time so we can complete your screening and issue proper PPE that we supply for your visit. Pets, food, or drinks are not allowed at this time during visits. Your vaccination status will not exempt you from both our entry screening or our PPE/infection control measures. Fully vaccinated residents are permitted, if they understand the risk and accept it, to have close proximity visits including touching, hugging, and holding hands – but both the resident and visitor(s) will need to wear a mask.

While these precautions are more stringent than current CDC requirements, but we have zero interest in having another COVID outbreak, which unfortunately can still happen with fully vaccinated residents. When an outbreak occurs, it suspends all in-person visits and quarantines residents in their rooms, which is so difficult on them. Therefore, in an abundance of caution, we must insist on source control for all visitors and require you to wear a mask.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, APRIL 23, 2021

We are very pleased that all COVID testing for all residents this week was negative. This includes four rounds of testing in the Health Care Center and one round of testing in Assisted Living. Both days of staff testing this week were also COVID-free. The four staff members who were positive on April 6, 2021 have been given clearance for return to work. We do want to mention that one part-time Health Care Center staff member continues to be out after exposure to COVID in their home.

Five of the seven previous COVID-positive Health Care Center residents have successfully discharged from our isolation unit as of today. The two remaining residents will remain in isolation until cleared to return by our Medical Director.

Please check back here or call our information hotline (804-425-7522) frequently as we anticipate that we will be announcing the resumption of scheduling indoor, in-person visitation for our residents in the Health Care Center in the near future.

The Assisted Living and Independent Living residents continue to have indoor, in-person visits.

We want to remind folks who come to visit that we must screen every person coming in for COVID. We are very happy many visitors have shared that they have been vaccinated – but keep in mind that having your vaccination does not mean you cannot get, or give, COVID. In fact, having your vaccination means if you do have COVID you might not even know you have it.  The screening we are doing is for the protection of our residents, so please be patient and allow us to do our jobs.

Be safe.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR TUESDAY, APRIL 16, 2021

Rigorous testing of all Health Care Center residents continued this week as we make every effort to track any movement of the virus. Today, we verified a single positive patient from one long term care unit. All other residents were negative for COVID today as they were in yesterday’s (Thursday) testing. This newly diagnosed resident was moved immediately to the isolation unit, and, like the other six who are on that unit, was already fully vaccinated. Testing Thursday of all staff on campus was COVID-free, just as it was when we tested all staff on Monday.

I have spoken to a number of Health Care Center resident family members who are frustrated, like we are, that after going the entire pandemic with very little COVID, why we now have fully vaccinated residents with the virus. I understand that frustration and it is also a challenge to us as caregivers.

We had an onsite visit from the Department of Health this week to discuss that very topic and they shared with us that there are small outbreaks of 4 to 7 residents in more than 20 long term care facilities in the Commonwealth that, like us, have over 95% of their residents fully vaccinated. It was a good visit with the VDH team and they drove home two very important points:

  • The vaccine is not a cure, nor is it able to prevent infection in those with weakened immune systems, because their bodies do not make antibodies at the same rate and as vigorously as they once did
  • Public health officials are seeing a rise in the number of newly diagnosed COVID cases in our area as more and more people get overconfident and are wearing masks with less and less frequency.

As we continue to test multiple units daily to make sure we capture the virus anywhere it may pop-up, we are not permitted by our licensing agencies to allow in-person visitation. We do ask for your patience as we undertake the steps necessary to test and verify the outbreak is contained/over. You can use the links on this page to schedule virtual visits and we will update this page and our hotline at (804) 425-7522 with any COVID news and visitation status changes routinely.

The Assisted Living residents remain COVID-free in this week’s testing and visitation in Assisted Living continues. Assisted Living visitors are asked to be on time for their appointment and to arrive at the Assisted Living lobby entrance to be screened by our staff.

Finally, I am pleased to report that we did receive a call from VDH mid-week that due to some citizens not showing up for their vaccine appointments, they had defrosted vials of the Pfizer vaccine available to bring to us to immunize the newly admitted residents in the Health Care Center.  We were able to immunize five newly admitted residents and five staff members who were on our waiting list to be vaccinated.  Not all COVID surprises are bad ones, as this impromptu virus clinic was a real blessing to our new hires and our newly admitted residents and their families.

Please keep our residents and caregivers in your thoughts and prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR TUESDAY, APRIL 13, 2021

On Monday, April 12, we tested all staff and we are pleased that all individuals were negative for COVID-19.  We also tested all Health Care Center residents and all were negative with the exception of one person. That resident was immediately relocated to the isolation unit where we are currently caring for seven COVID-positive patients.  Six of those individuals were vaccinated in mid-February, which indicates that even with a vaccine, someone with a compromised immune system still has exposure risk for the virus. Our testing frequency in the Health Care Center will continue to be more frequent as we cast the largest net possible to track and trap the virus as it attempts to spread. Until we complete our outbreak testing, we have suspended indoor, in-person visitation in the Health Care Center. We continue to offer virtual visitation and you can schedule that for Health Care Center residents by clicking the buttons on this page.  Check back here or call our information hotline at (804) 425-7522 for the latest update on testing and visitation.

We retested all Health Care Center residents again this morning and all COVID tests were negative.

There continues to be no COVID-positive residents in the Assisted Living. Beginning today, those with planned visits to our residents in the Assisted Living will begin entering/exiting via the front door of Assisted Living. You will still need to be screened before your visit and we ask that you do not bring anything to eat or drink during Assisted Living visits since wearing a mask is required.

The Virginia Department of Health is working with our clinic staff to set-up a date for newly admitted residents on our campus to get their first dose of the vaccine. It is our understanding that the partnered pharmacy will come on-site to our campus and administer the injection based on data we have been uploading to VDH. We are also offering vaccines to our newly hired staff via this same process. Once we have more to report on this vaccination effort we will post it here and our hotline.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, APRIL 9, 2021

We re-tested all Nursing Facility residents again today and we are pleased to report that we have no new COVID-positive residents at this time.  This testing today is in addition to having tested all residents and staff on Thursday, April 8 in both the Nursing Facility and Assisted Living. Presently, we have six COVID positive residents in our isolation hallway, five of which had completed the vaccination process in mid-February.

In-person visitation in the Health Care Center is still limited as we continue to test residents to assess the movement of the virus.  We are still doing virtual visits as usual in the Nursing Center.

In-person visits in the Assisted Living facility continue as usual.  However, beginning next week on Tuesday, April 13, Assisted Living visitors will enter and exit in the front of the Assisted Living building only.

We also want to let everyone know that phone calls directly to Nursing Facility residents are not going through at this time due to an issue with Verizon.  This week, Verizon began an infrastructure project on Courthouse Road to move existing phone lines for a summer road-widening project.  The resident phones in the Nursing Facility will dial out, but will not receive calls until late in the day on Monday, April 12.  The main number to our campus (804-748-1511) is being forwarded to a Verizon cell phone, and will ring 10-15 times before transferring to this mobile phone. Please forgive this disruption in our normal communications, as this issue is not ours to correct and relies solely on Verizon to complete the relocation of the phone boxes at the edge of both our campus and the local government complex.

All future updates for our campus will be posted here on this page and on our information hotline (804) 724-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, APRIL 8, 2021

We have tested all staff today and we are very relieved to report that there are no COVID-positive team members. The four staff who tested positive on Monday, April 5, remain at home in self-quarantine.

The residents in the Assisted Living Facility were COVID-free again during this week’s testing. The Assisted Living Facility will continue to host indoor, in-person visits.

Residents in the Nursing Facility were screened again this week and we have discovered two more confirmed positive COVID cases. These two residents were relocated to the isolation unit immediately, and their physician and family members are aware of their positive test results. Both of these residents had their COVID vaccinations completed in February. This brings the total number of Nursing Facility residents that are currently in the isolation unit to five. We will continue to conduct COVID tests frequently as we seek to monitor the virus closely and prevent further spread.

While we test the Nursing Facility residents to screen for the scope of this COVID outbreak, we are temporarily limiting in-person visitation for this facility. If visitation outside of a compassionate care situation has to happen, we are holding those visits outdoors as weather and temperatures permit.

We continue, as before, to host dozens of virtual visits daily. Please use the links on this page to see availability for virtual visits.  Other visits (in-person) will be coordinated on a case-by-case basis.

We will continue to test all staff and Nursing Facility residents frequently and report those results (and any visitation updates) here on this page and on our information hotline (804) 724-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR TUESDAY, APRIL 6, 2021

Since Thanksgiving, we have been COVID testing all staff twice weekly.  And, even though the Chesterfield County percentage of positive COVID test results recently dropped below the threshold requiring twice weekly testing, we continue to invest the time and effort to maintain this more stringent testing frequency to keep our community safe.

This week, two staff members who work in the nursing facility have yielded positive COVID test results. We also are awaiting results on two additional nursing facility staff members. None of these staff members have any symptoms at this time and all are off-campus in quarantine until they are cleared to return by medical staff.

We tested all nursing facility residents today and we had four positive COVID results.  These four residents have been relocated to our isolation unit.  Presently, all are without symptoms and we are very grateful that three of these residents had their COVID vaccinations in early February.  The families and physician of these four residents are aware of their test results and their relocation to our isolation unit.

All staff and residents will be COVID tested again later this week, as we make every effort to be vigilant in detecting any COVID presence and preventing it from spreading.  While the percentage of positive testing is below 10% in Chesterfield County, it did increase from 6.6 to 7.1 over the last week. We predict that with Easter and Spring Break, there will be an increase in virus spread in the county.

As always, we will move forward with caution and communicate updates on this page and on our information hotline (804) 425-7522 – especially as it relates to changes in programming and visitation.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, APRIL 2, 2021

We are pleased to report that we remain COVID-free across all areas of the Lucy Corr campus. This includes all Nursing and Assisted Living residents as well as all staff.

We continue to offer scheduled indoor, in-person visits for both the Assisted Living and the Nursing Facility – and have extended the hours of visitation to include some evening and weekends. Virtual visits continue and all visits can be scheduled by clicking on the buttons (links) on this page.

As a reminder, we ask that visitors not bring food or drink to be consumed in the presence of their loved ones as face masks are still required at all times. We also ask that even though we are permitting younger visitors to enter, if they are unable to continually wear a mask, we ask that you refrain from allowing them to visit in person for now.

We will continue to update this page and our hotline (804-425-7522) with updates.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, MARCH 26, 2021

We tested all staff and all Nursing Facility residents twice this week and we are pleased to report that we remain COVID-free. Assisted Living residents were tested this week as well and all tests were negative for the virus.

We continue to offer scheduled indoor, in-person visits for both the Assisted Living and the Nursing Facility – and have extended the hours of visitation to include some evening and weekends. Virtual visits continue and all visits can be scheduled by clicking on the buttons (links) on this page.

Keep in mind we are not permitted to allow visitors to bring food or drink to be consumed in the presence of their loved ones as mask are still required at all times. We also ask that even though we are permitting younger visitors to enter, if they are unable to continually wear a mask, we ask that you refrain from allowing them to attend in person for now.

We will continue to update this page and our hotline (804-425-7522) with updates.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, MARCH 19, 2021

We tested all staff and all Nursing Facility residents twice this week and we continue to be COVID-free across the entire Lucy Corr campus.

We also offered more than 150 indoor, in-person visits for our residents in both Assisted Living and the Nursing Facility. It was great having guests again, and we are hopeful visitation can expand in the coming weeks. We are especially encouraged as Chesterfield County’s percentage of positive testing was under 8% this week (per CMS).

Please use the links (buttons) on this page to schedule a time to visit in-person or to schedule a virtual visit.

We will continue to update this page and our hotline (804-425-7522) with updates.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, MARCH 12, 2021

We have completed the 2nd round of COVID testing for all staff and all residents this week and we continue to be COVID-free, for which we are very thankful. 

As promised, we have been working hard digesting the new CMS guidance for the reopening of both our Health Care Center and Assisted Living facilities for in-person visitation. We are happy to announce that while we are still making efforts to perfect our visitation policies and scheduling we have developed an immediate plan to ensure each of our residents in the Health Care Center and Assisted Living Facility will have an opportunity for an in-person visit over the course of next week. 

Our links (buttons) to schedule visitation will be active today, March 12, 2021 at 5 p.m. We will accommodate scheduled visits to allow every resident in both our Assisted Living and Health Care Center to see their families over the next week. Upon opening the link, we ask that you review the infection control and safety protocols outlined, which will be required for visitation in both settings. Each visit will require continued screening, scheduling, and the limitation of total number of guests, all of which is expressed on our links below. We ask that during this time we each remain responsible for protecting the health of both our loved ones, and all the residents and team members at Lucy Corr.

As we evaluate the visitation process, we will likely make adjustments in the days ahead as we try to balance the risk of COVID, the new rules, and the desire to reunite residents and their loved ones. We will update this page and our hotline (804-425-7522) with any changes in our processes by Thursday, March 18. 

We remain thankful for the continued decrease in COVID positivity in the surrounding community – still we ask that you remain vigilant in assisting us with our infection control practices while on our campus. Thank you for being a care partner in the lives of our residents here at Lucy Corr, and please stay tuned for the continued release of updates of visitation. We hope to see you soon!

God bless!

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

Following the updated guidance from CMS, Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On March 13, 2021, we resumed offering scheduled in-person visits per newly released CMS guidelines.
  • Visits must be by appointment only and we encourage they be held in a “common space” away from other residents.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be available to assist visitors and residents to support proper infection control.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice physical distancing with residents and others.

For Lucy Corr staff:

  • Our staff members are constantly being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting and are COVID tested frequently.
  • We are actively screening staff members before their shift as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, MARCH 11, 2021

We have completed the 1st round of COVID testing for all staff and all residents this week and we continue to be COVID-free, for which we are very thankful. We also saw the percentage of positive COVID test results for Chesterfield County drop below the 10% mark for the 1st time since mid-November! We have been watching this marker as it has, until recently, driven how often we test our staff and if indoor visitations can occur.

Late Wednesday afternoon, CMS issued revised guidance for visitation in long-term-care settings. We are very happy that they are giving providers the opportunity to have in-person visitation restart – and just as the announcement came without any warning – it also came with a lot of unanswered questions. It appears many of the screening and safety protocols that were in place prior to the shutdown are still in place – so we may still need to limit how many guests are inside the facility at one time, how long they stay, and of course, everyone will have to be screened. Also, we are being told we still need to test our staff and our residents twice weekly, and that testing occurs in some of the same common spaces that we use for indoor visits (and testing also ties up staff that could be used to help with visits).

Right now we are reviewing the revised guidance with our Medical Director and Chief Nursing Officer and we will soon be posting to this page and our hotline our plan to reopen safely for indoor, in-person visits for both the Health Care Center and the Assisted Living facility! You can check back here or call our information hotline (804-425-7522) for the update, which we hope will be ready to share by 5 p.m. this Friday.

Keep in mind that we worked together to navigate this pandemic, and we will need that same corporation and patience as we undertake the rigors of coordinating and screening these visits for you and your loved one. We are so close – please be patient…and stay tuned!

God bless!

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, MARCH 5, 2021

Our update for today is very positive and brief. We have tested all Health Care Center residents twice this week and none were COVID-positive. Earlier this week, we successfully discharged the two remaining residents from our isolation unit and back to their regular rooms. 

The twice-weekly testing of all Lucy Corr staff also resulted in no COVID-positive results.

Our weekly testing of our Assisted Living residents continues to have no COVID-positive individuals.

The percentage of positive COVID tests in Chesterfield County was above 10% again this week, which pushes back in-person indoor visits for at least two weeks under the current guidance.  If guidance from CMS and the VDH changes, we will post that information on this page and also on our information hotline at (804) 425-7522. 

Thanks for your patience and prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, FEBRUARY 26, 2021

We are so very pleased to update everyone today that all staff COVID testing results this week (on both Monday 2/22 and Thursday 2/25) were negative for the virus. We are even more pleased to announce that we tested all of our Health Care Center residents those same days and they too were all COVID-free! Due to the prevalence of COVID in Chesterfield County, we will continue to test all staff twice weekly until further notice. 

After we test again on Monday, 3/1/21, we should be able to discharge the two residents currently in isolation back to their normal rooms.  

We also tested all Assisted Living residents this week and they remain COVID-free.

 We received a question from a concerned family member asking us what will happen to new staff and newly admitted residents who want a COVID vaccine (now that our final vaccine clinic has been held). The answer is we will update the VDH redcap website weekly with those pending requests and VDH will help coordinate their doses of the vaccine. At this time, we are not aware of any nursing facility that will be giving their own doses of the vaccine, therefore the online registration with VDH is the official method of getting residents and staff in line for vaccination.

There have been no official updates from CMS or VDH on visitation guidance but please check back here for any changes or call our information hotline at (804) 425-7522.  And thanks again for your encouragement and prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR TUESDAY, FEBRUARY 23, 2021

On Monday, February 22, all staff and all Health Care Center residents tested negative for COVID-19. We currently have two residents in our isolation unit who are experiencing no symptoms. It is our expectation that they will both return to their regular rooms on the Midlothian Unit within a week barring any changes in condition.

Assisted Living continues to have no COVID-positive residents.

We have our third and final CVS/Omnicare vaccine clinic this week on Wednesday, February 24.

Testing for all staff and all Health Care Center residents will occur again on Thursday. 

The Chesterfield County percentage of COVID positive tests dropped again and is now 11.5%.  Indoor, in-person visits are not permitted in any facility when their locality’s percentage is 10% or higher. We have inquired what changes might be made to visitation policies now that the overwhelming majority of our residents and more than half of our staff have received the vaccine. We are awaiting guidance from CMS and the Department of Health – but until that is issued, we are following the current policy on visitation. Once we hear from these agencies we will add that to our frequent updates to this page and our information hotline at (804) 725-7522.  And as always please keep our residents, their families, and our caregivers in your thoughts and prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR TUESDAY, FEBRUARY 16, 2021

First, I would like to share good news as we have successfully discharged all residents from the Health Care Center COVID isolation unit back to their rooms on our Dale Unit. We presently plan on maintaining an isolation area dedicated to the care of COVID-positive residents. I would like to say a public thank you to all the staff who worked on the isolation unit to bring those residents through their isolation period safely.

Secondly, during our testing on Monday of all staff and all resident testing, we discovered two residents on the Midlothian unit who tested positive for COVID with the “instant read” test kit.  We quickly relocated them away from roommates and other residents and put them in isolation while we awaited a confirmation test using the PCR/Molecular lab test. Today, we confirmed that they have the virus. Luckily, both residents have had both doses of the vaccine and have no symptoms at this time. 

We also had two staff members test positive for COVID on Monday, and we confirmed their results this morning. Both of them work on the Midlothian unit. These two individuals are doing well and both are home self-isolating and will not return to work until cleared medically. 

Today (Tuesday, February 16, 2021), we have retested all Midlothian Unit residents with the “quick read” test kits and there are no COVID positive results. We will continue to test Midlothian residents frequently and will update you with the results.

Although the vaccine is not a cure, it does give those who receive it a head start on producing the antibodies that eventually defeat COVID. The vaccine will not always prevent someone from getting the virus if they are exposed — and the vaccine for COVID, just like for the flu, is not as effective in the elderly because many already have compromised immune systems. Still, we are very pleased that more than 95% of our residents on campus have now received both doses of the vaccine.

We will be hosting our final vaccine clinic on Wednesday, February 24, and staff are welcome to get their first dose if they have not already done so. We do not know how they will get the second dose, but the CDC encourages us to offer the vaccine to any willing staff member. 

Some families have inquired when they may be able to visit again in person. We do not have guidance on this yet from CMS or the VDH. The percent of positive testing for COVID in Chesterfield County is still above 10% and that in itself prohibits indoor and in-person visits. We continue to offer virtual visits daily. It is our hope that soon we will get more direction on how the vaccine may open new opportunities for visits. 

We will continue to test all staff on Mondays and Thursdays in the Chapel. We will retest all Nursing Facility residents again this week — even if we get another ice storm. Check back here for updates or you can call our information hotline at (804) 725-7522.  And as always please keep our residents, their families, and our caregivers in your thoughts and prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR WEDNESDAY, FEBRUARY 10, 2021

We are very pleased to let everyone know that with the testing we have completed in the Health Care Center on Monday (2/8) and today (2/10), we continue to have no COVID-positive test results! This is exceptional news as we are also preparing to discharge the 15 residents who have been in COVID isolation so they can return to their normal rooms on the Dale unit after the weekend! With these discharges from isolation, Lucy Corr will once again be a COVID-free campus across all four levels of care (Health Care Center, Assisted Living, Adult Day, and Independent Living).

On Tuesday, we confirmed one of our Nursing Facility Environmental Services staff members was COVID positive. That individual was having some minor symptoms of the virus and they are home self-isolating where they will remain until cleared to return to work. All other staff tested negative for COVID on Monday. We will again test all staff on Thursday, February 11, 2021.

Today also marks the seventh day after many of our residents and staff received their second dose of the Pfizer COVID vaccination. Our final vaccine clinic will be on-site Tuesday and Wednesday (2/23 & 2/24) to give second doses to a handful of residents who missed an earlier dose for various reasons (from being in the hospital those days to being in isolation here due to having COVID).  We have also learned that even though it is the final vaccine clinic on-site, CVS/Omnicare will still offer any resident or staff member a first dose on those days. They have not shared how these folks will be able to receive their second dose, but the logic behind this decision is to not turn people away who are willing to get the vaccine.

The percent of positivity in Chesterfield County, per CMS, remains just above 14%. Until that number drops below 10%, no facility in the county is permitted to have in-person visits with in-patient residents. Once we are allowed to host families again we will reactivate the links on our webpage to allow guests to request days and times for visits. Please keep in mind that reopening to visitation will probably come with some new guidelines from the VDH and CMS.  We have invested in several “visitation booths” in anticipation of upcoming restrictions to visitation.

Keep checking back to this page for the latest information or call our local information hotline number at (804) 425-7522. 

Be safe and God bless!

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR FRIDAY, FEBRUARY 5, 2021

We are very pleased to report that we had no positive COVID test results on Thursday for any staff member or resident on campus. This includes all residents in the Health Care Center, the Assisted Living, and especially the Dale Nursing Unit. 

We completed both days of our COVID vaccination clinic this week with more than 150 staff members agreeing to be immunized, which is roughly 68% of our full-time staff.  We also completed the second doses for all but a handful of our residents across all three levels of care.  The final visit by the CVS/Omnicare vaccination clinic will be February 23-24.

The residents currently on the isolation unit remain there and we are watching over them with dedicated licensed staff.  It is our hope that some of them may move back to their normal rooms next week once they are cleared by our Chief Nursing Officer and Medical Director.

We will COVID test all residents and all staff on Monday, February 8 and again on Thursday, February 11.  The percent of positive tests this week in Chesterfield County dropped to just more than 14%, which is good news that we hope will continue.

Thanks again for your thoughts and prayers, we appreciate it, and you.

Stay on top of the latest updates by checking this page frequently or by calling our hotline at 804-425-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR TUESDAY, FEBRUARY 2, 2021

On Monday (yesterday), we tested all Lucy Corr staff for COVID-19 and we are happy to report that there were no positive team members. We tested all Health Care Center residents and the entire facility was mostly COVID-negative Monday with the exception of four Dale Unit residents. These residents were immediately moved to the isolation unit. Another Dale resident who was at the hospital since last Friday also tested positive for COVID, even though they had tested negative the day before (Thursday). It is our expectation that they will return to us and be cared for in our isolation unit. This new set of positive COVID test results now brings the total number of residents on isolation to 15, and all are from our Dale Unit.

Today, all Health Care Center residents received their second dose of the COVID vaccine. This includes all Assisted Living and Independent Living residents, too. Those residents currently on isolation will receive their second dose the last week of February. Almost all of our isolation unit COVID-positive residents had already received their initial dose of the vaccination on January 12. 

The second day of the Vaccination Clinic will be held tomorrow, February 3, and it will be dedicated to giving staff their injections. In total, more than 140 of our 200 full-time staff members will have participated in the vaccination program here at Lucy Corr.

As always, please keep our residents, their families, and our staff in your thoughts and prayer. The end of the pandemic is in sight! Even if the final leg of the race is uphill and against the wind (or snow), we will make it!

Take care, be safe, and God bless.

Stay on top of the latest updates by checking this page frequently or by calling our hotline at 804-425-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR SUNDAY, JANUARY 24, 2021

Daily testing on the Dale Nursing Unit in the Health Care Center continues. Over the course of weekend testing, we relocated three additional residents to the COVID isolation unit after their results revealed they were positive. All three are asymptomatic and will remain in isolation until they are cleared to return to their regular rooms on Dale Unit. Each of the eight residents currently on the isolation unit resided on the same hallway on the Dale unit – most were roommates. We also regret to add to our update the loss of one of our current residents due to complications associated with the virus. Please keep their family in your thoughts and prayers.

Stay on top of the latest updates by checking this page frequently or by calling our hotline at 804-425-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JANUARY 21, 2021

We continue to test residents on the Dale LTC Unit daily and testing yesterday and today has uncovered two new residents with COVID-19. Residents who test positive are immediately relocated to the isolation area set aside on our Bermuda Unit.  Presently we have seven total residents from the Dale unit who have tested positive. These residents will remain under the care of licensed nurses until they are discharged by our Medical Director and Chief Nursing Officer back to their normal rooms.

Today, we tested all Health Care Center residents and no residents were COVID-positive other than the aforementioned two from the Dale Unit.  We have also tested all staff and we have one confirmed COVID-positive person from our rehab department. We also have two pending test results for confirmation, one for a Dale nursing staff member and the other is also rehab staff member. 

Earlier this week, we tested all Assisted Living residents and we are pleased to report they were all COVID-negative.

Stay on top of the latest updates by checking this page frequently or by calling our hotline at 804-425-7522. And please continue to keep our residents, their families, and our staff in your thoughts and prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR TUESDAY, JANUARY 19, 2021

On Monday, we tested all staff and we are pleased to report all staff were negative for the COVID-19 virus. We also tested all Health Care Center residents and all were COVID negative with the exception of three patients on our Dale LTC unit. The facility has reopened the isolation unit on Bermuda to care for these positive residents and any others that eventually convert. If you recall, we had several positive staff members last week and two of them work on the Dale unit.

Today, we retested all residents on the Dale unit and we had one new positive patient. That resident has been relocated to the isolation unit on Bermuda also. We will continue to test Dale Unit daily this week and will retest the entire Health Care Center again on Thursday, January 21.  We will also COVID test all staff again this Thursday.

Today we also tested all residents in the Assisted Living and all results were negative for COVID-19.

The next CVS/Omnicare vaccine clinic will be held Tuesday and Wednesday, February 3-4, 2021, to administer second doses of the vaccine to both residents and staff. Any staff member who did not accept the vaccine initially will be allowed to get their initial dose during those two days.

For updates on testing and announcements on the progress of the vaccine clinic, please continue to check this webpage or call our local information hotline at 804-425-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JANUARY 14, 2021

We are pleased to report that through all of the COVID testing we performed this week, NO resident tested positive for the virus. This includes both Assisted Living and Nursing Facility residents.

Staff were also tested two different days this week and we did have two positive staff, one in nursing and one in a non-nursing position in the Nursing Facility. Both are home and self-isolating.

On Tuesday and Wednesday we hosted our first COVID Vaccine Clinic with CVS/Omnicare. The clinics went very well and we had an overwhelming number of our residents accept the vaccination. Among staff, we had over 100 people accept the 1st round of the vaccine.

The next Vaccine Clinic will be held the 1st week of February. During that clinic, everyone who got the 1st dose will be able to get their second/final dose (residents and staff). We will again offer staff the opportunity to get their initial vaccine shot that day (for those who chose to wait). If additional staff decide to get their 1st dose the first week in February, then the pharmacist will return to give them their 2nd dose the final week of February here at Lucy Corr.

It has been a busy but very exciting week. Please be safe and continue to pray for our residents and our staff.

For updates on testing and announcements on the progress of the vaccine clinic, please continue to check this webpage or call our local information hotline at 804-425-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JANUARY 7, 2021

We tested all Assisted Living and all Health Care Center residents Monday and Tuesday of this week.  All residents remain negative for COVID-19.  We also tested all staff and we had three positive test results. Those individuals are self-isolating at home.

Today, Thursday, January 7, we are retesting all Health Care Center residents and staff.

We are excited about next week’s vaccine clinic on Tuesday and Wednesday (1/12 & 1/13). Presently, we have more than 100 staff members slated to receive the vaccine and almost every resident in the Health Care Center and Assisted Living has also given consent.

For updates on testing and announcements on the progress of the vaccine clinic, please continue to check this webpage or call our local information hotline at 804-425-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Thursday, December 31, 2020

This week, on Monday (December 28, 2020) and again on Wednesday (December 30, 2020), we tested all Nursing Facility and Assisted Living residents for COVID. We are happy to share that none of our residents tested positive! We will resume resident testing next week on Monday, January 4, 2021.

Yesterday, (December 30, 2020), we also COVID tested our residents in the Independent Living apartments and cottages and we are pleased that they too were COVID-free. This will allow us to reopen the Bistro for in-person dining and welcome back our cottage residents to eat in the restaurant and use the exercise facilities located in the apartment building.

We are also very happy to be able to host a wonderful wine, hors d’oeuvres, and socially distanced game night for Independent Living residents to help them ring in the new year!  At this time no guests are allowed in the apartment building, but guests may resume visits on Wednesday, January 6, 2021.

During our Monday and Wednesday tests, we had two additional team members test positive – one from nursing and the other from environmental services. Neither of these two individuals had or have symptoms of the coronavirus and both are now home self-isolating until they are cleared to return by our Chief Nursing Officer.

Staff testing will resume Monday (January 4, 2021) in conjunction with our resident testing.

The Assisted Living memory care unit of 9 residents is still in isolation status. Staff who work on the memory care unit are solely dedicated to those residents. As we reported previously, we have staffed the unit with licensed nurses so that we can monitor those residents and react to any changes in condition that may occur. Once the unit goes two weeks with no new positive cases, we can end their quarantine. The traditional side of our Assisted Living is not in quarantine and those residents are able to move about freely as long as they wear a mask and socially distance.

At this time, we are still anticipating CVS/Omnicare to be onsite in the Health Care Center on January 12, 2021 and January 13, 2021 to administer the first dose of the coronavirus vaccine. We have not officially been granted permission to include our Assisted Living residents and staff in this round of vaccinations, but we have started the conversation with the provider in charge of the clinic and hope to know more soon. Once we get more clarity, we will provide our Assisted Living families with more information.

This year has been a challenge. Caring for the elderly is hard work, but valuable work, and we feel grateful for the chance to serve our seniors. I am very proud to work for a non-profit community – one that strives to put residents and caregivers ahead of money and material gains. If I have learned anything about the seniors we serve it is this: they have lived this long because they are survivors – and our residents who are being protected from infection by our staff, have infected us with a survivor mentality too.

Thank you for praying for our residents and caregivers – with your support and prayers we are all surviving together into a new, and hopefully better, 2021.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Thursday, December 24, 2020

We tested all Nursing Facility residents for COVID twice this week and we are very pleased to announce none of our residents were positive! With this most recent testing, we have now ended the 3-person “virus outbreak” – and those 3 folks are fine and have returned to normal non-isolation status. We will again test all Nursing Facility residents on Monday and Wednesday of next week (12/28 and 12/30).

We are also very pleased to let you know that there were no COVID positive test results in the non-memory support area of our Assisted Living. We will retest all AL residents twice next week. The traditional side of the AL will be allowed to end their in-room isolation and we will begin socially distanced group activities and dining in time for them to enjoy their Christmas lunch.

The Assisted Living 9-bed Memory Support Unit is still in isolation due to positive COVID test results among those residents. The normal staff for that unit are now being supplemented by licensed nurses from the recently closed isolation unit in the Nursing Facility (to add more clinical support to those caregivers).

We tested all staff again on Wednesday and we have two more positive staff members, one in management and one in food services. Both are at home self-isolating and one is presently asymptomatic. All staff will be tested twice next week. The percent of positive COVID in Chesterfield remains above 15% on the official CMS website. There are no in-person visits allowed in any nursing facility when there is positive COVID onsite or when the county average is 10% or higher. We have been doing many virtual visits – especially on the AL Memory Unit as concerned family members check frequently on their loved ones.

We will be in touch soon with families of Nursing Facility residents to begin discussing the upcoming COVID vaccination clinics on campus. We anticipate CVS/Omnicare will be at Lucy Corr on January 12th and 13th to give the initial doses of the vaccine. The second dose of the vaccine will be offered on campus in mid-February. We have asked for our Assisted Living residents to be included in the vaccination program too. It is our hope CVS/Omnicare will have enough allocated to include both in-patient facilities and our staff.

Thank you and have a safe Christmas.

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Tuesday, December 22, 2020

We are very pleased to report that all the residents in the Health Care Center tested negative for COVID-19 on Monday (12/21). We have now gone 12 days without anyone testing positive. The three residents who previously tested positive are still being isolated, are doing well, and still aren’t showing symptoms of the virus.

We will test all Health Care Center staff and residents for COVID-19 again tomorrow (12/23).

The Assisted Living staff and residents were also tested on Monday (12/21), and we are pleased to report that all residents not in the memory care area remain COVID-free. The memory care unit’s nine residents are in isolation and we will continue to monitor their condition as all of them are presumed positive at this time. We have been working with the Health Department and they are advising us on containment and processes for those in the memory care area. We will test all Assisted Living staff and non-memory care residents again tomorrow (12/23).

Testing of all staff on Monday identified three positive staff members – one caregiver, one food services staff member, and one member of our rehab team. None of these staff members are displaying symptoms and each is self-isolating at home.

We have been alerted by CVS/Omnicare that our COVID Vaccine Clinic will be held on January 12-13 for residents and staff in the Health Care Center. We are sorting through the required documentation and consent forms now and will be reaching out to all Health Care Center resident families soon to begin asking if they wish to have their loved one receive the vaccine. The second dose of the COVID vaccine will be offered in mid-February for those who accept the initial offering by CVS/Omnicare.

We are encouraged that these recent test results show that we are, so far, successfully limiting the spread of the virus. However, we are far more excited about the prospect of having a vaccine clinic date we can look forward to with hopes this will all soon be far less disruptive to our residents, their families, and our tender noses that are tired of being tested for this virus!

— Derrick Kendall, CEO

SCHEDULING A VISIT

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County. Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

VISITOR SCREENING

In-person visits are suspended and prohibited until after January 4, 2021 due to the heightened presence of COVID-19 in Chesterfield County.

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Friday, December 18, 2020

We tested all Health Care Center residents for COVID-19 again on Wednesday, 12/16. We are very pleased to report that no residents in the Health Care Center tested positive for COVID-19. We also tested all Health Care Center residents on Friday 12/11, Monday 12/14, and Wednesday 12/16 – all results were negative, as we aggressively tested looking for where the virus may be lurking.

We currently have three Health Care Center residents still on the isolation unit who previously tested positive for the virus. One of the three will be “graduating” from isolation on Monday, and the other two will conclude their isolation next week. All three residents are doing well, with only one having experienced any symptoms of the virus.

We tested all Lucy Corr staff members on Wednesday, 12/16, and all were negative for COVID-19 except for one full-time staff member from Assisted Living. That staff member had no symptoms and is at home self-isolating. We also tested all residents in the Assisted Living on Thursday, 12/17, and most were negative with the exception of four who reside on the nine-bed memory support unit. None of these residents have exhibited any symptoms. We retested the memory support residents again today, Friday, 12/18, and no new positive results were found. Working with our Medical Director, we have isolated the positive residents and we are closely monitoring the other memory residents.

On Monday, 12/21, we will retest all Health Care Center and Assisted Living residents for COVID-19. We will also test ALL Lucy Coor staff members again on Monday as we make every effort to catch the virus. Our plan is to also retest these same residents and staff members on Wednesday, 12/23.

We are not hosting any in-person visits until after January 4 due to the heightened presence of COVID-19 in the county overall as it is prohibited. We have increased the number and frequency of face-time virtual visits and staff assisted phone calls. Today, we hosted 19 virtual visits and we have a similar amount scheduled for Saturday. See the “SCHEDULING A VISIT” section below to set up your next virtual visit.

We have been contacted by CVS/Omnicare about our vaccine clinic and we are expecting that to happen in mid-January with a second dose clinic projected in mid-February. We will soon begin reaching out to families of Health Care Center residents to get consent for the vaccine. We do not know if they will allow us to present our Assisted Living residents for the vaccine yet, but we have asked to have them included.

Once we get more information we will post it here on our website and on our hotline at (804) 425-7522. We are excited about getting the vaccine!

Please continue to keep our residents and our caregivers in your thoughts and prayers — and please know you are in ours!

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Tuesday, December 15, 2020

We are happy to announce that all residents in the Health Care Center have tested negative for COVID-19 on Monday, December 14, 2020. We will retest all residents again tomorrow (Wednesday, Dec. 16) as we continue to make every effort to catch the virus as quickly as possible should it still be active inside the nursing facility.

We did have one staff member test positive on Monday and they are self-isolating at home. We will be testing all staff in all departments tomorrow (Wednesday, Dec. 16). Check this website or our hotline — (804) 425-7522 — for updates.

– Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Monday, December 14, 2020

We retested all Health Care Center residents on Friday, December 11, and are pleased to report that no resident tested positive for COVID! The three residents who previously tested positive  are still quarantined in our isolation area and, at this moment, have no symptoms associated with the virus.

Today, Monday, December 14, 2020, we are testing all Health Care Center residents and staff yet again as we “reset the net” to capture the virus. Once we get today’s test results back we will update this page and our hotline — (804) 425-7522.

We have received some calls about the vaccine and this is what I can share right now: Once the vaccine is available, we will have an on-site vaccine clinic at Lucy Corr, which will be overseen by OmniCare/CVS pharmacy. They will bring and administer the vaccine. Lucy Corr has an allocation of vaccines determined by the Commonwealth and we are assured we will have enough to do initial vaccination of the Health Care Center residents and staff. The state has not released the consent documents to facilities as of this posting. We have been told that consent is necessary to administer the vaccination and consent must be in writing or by electronic submission (verbal consent is not permitted). Once Lucy Corr gets the consent documents, we will begin reaching out to each resident’s responsible party to get their permission (or denial) on the offer to be vaccinated. Once we know more information about the vaccine, we will pass it along.

Please be patient and please continue to keep our residents and our staff in your thoughts and prayers.

– Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Friday, December 11, 2020

We tested all residents and all staff of the Health Care Center for COVID-19 on Monday, December 7, and everyone received negative test results.

On Wednesday, December 9, we tested all nursing staff and all support staff and everyone was negative. However, we did have a non-nursing staff member miss work on Wednesday with flu-like symptoms. On Thursday evening, we learned that the staff member was COVID-positive.  That staff member is currently isolating at home.

On Wednesday, we tested all nursing residents and the results show that everyone was negative with the exception of two patients on the Midlothian Long Term Care unit.  These two patients were immediately relocated to the isolation unit we set aside for any possible COVID residents. Neither of the two residents had roommates. Presently, neither of the two residents, nor the individual from last week, are displaying any symptoms of COVI-19.

We are carrying forward with our scheduled testing today (Friday, December 11) of all nursing facility residents as we continue to “set the net” to catch any resident with the virus. We will be posting the testing results as soon as we get them and will update this web page and our hotline — (804) 425-7522 — with the latest information. We are also working closely with our Medical Director and the local Department of Health as we isolate and test constantly.

– Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Wednesday, December 9, 2020

We tested all residents and all staff of the Health Care Center for COVID-19 on Monday, December 7.  We are very pleased to report that no COVID-positive test results were found among staff or residents. The lone short-stay rehab resident who tested positive last week is being treated in an isolation area away from other residents and the resident continues to be asymptomatic.

Today (12/9), we re-tested all staff in all departments for COVID-19. We also re-tested all Health Care Center residents for the virus and submitted the samples to the lab. Once we receive those test results, we will post them to this website and on our information hotline — (804) 425-7522. Our plan is to continue testing residents and staff more frequently to give us as much data as possible so we can detect the presence of the virus and limit exposures if possible.

There is no in-person visitation at this time for the Health Care Center, but we have more than doubled the number of appointments for virtual visits. Residents in all areas of the Health Care Center are in isolation as we continue testing this week. We have converted to in-room meals and in-room activities. We are playing lots of holiday tunes and trying to keep everyone focused on Christmas instead of COVID.

– Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Thursday, December 3, 2020

We learned yesterday (December 2, 2020) that a part-time staff member in the Nursing Facility tested positive for COVID at their doctor’s office. The part-time staff member has not been at work since Sunday, November 29. The staff member was tested by their doctor after they learned their spouse was exposed at their place of employment. The staff member did not come to the facility to be tested because they knew they had been exposed at home.

All Nursing Facility staff were tested twice this week – on Monday (November 30, 2020) and on Wednesday (December 2, 2020). No staff members tested positive for the virus.

As a precautionary measure, we are testing every resident in the Nursing Facility for COVID using PCR/molecular kits today (Thursday, December 3, 2020).  We will have the results of the PCR COVID test before Saturday and we will update this page and our hotline (804-425-7522) as information becomes available.  We monitor residents each shift for signs and symptoms of the virus and presently we are not seeing anyone displaying symptoms.

Tomorrow (December 4, 2020) we will test our Independent Living residents as part of our post-Thanksgiving COVID exposure plan. If you recall, we suspended in-person dining, happy hour events, and visitations the day after Thanksgiving to allow residents to isolate for a period of time after the holiday and any possible exposure due to the holidays. Since it is has been a week since the holiday, we are testing for COVID at no charge to canvas our Independent Living residents for the virus before deciding to reopen the Bistro to in-person dining and the apartment building for public visitation.

– Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Tuesday, December 1, 2020

Due to the Chesterfield County percent of positive COVID tests, we have begun testing our staff twice weekly starting today (Monday, December 1). We will test again on Wednesday, December 2. The results of the Monday testing of Nursing Facility staff were all negative for COVID. We continue to have no residents or staff positive for the virus at this time.

Indoor and in-person visitation of residents is not permitted due to the county’s percent of positive COVID tests. We monitor the weekly CMS published positivity rates and will update this page routinely with updates on visitation.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Friday, November 13, 2020

We continue to test the Nursing Facility staff weekly and I am pleased that this week’s testing once again yielded ZERO COVID positive results. We remain COVID-free across campus among all residents and staff.

Last week, we announced a new link in the visitation section of our website for the upcoming Thanksgiving holiday. Please click on the link to see the additional days and times we have posted for families to have in-person visits.  We are offering this expanded visitation schedule knowing that we will not be able to host in-person family/resident Thanksgiving meals like we have done in the past.  We have also received preliminary word from the Department of Health that only medically necessary trips outside the facility are permitted for residents. This means that families are not permitted to take their loved ones out for family gatherings and return the resident to the facility due to the risk of exposure to the other residents. While this is difficult to accept, it is a good idea, since COVID is on the rise, especially in Chesterfield County.

Should the percentage of positive COVID cases in Chesterfield rise above 10%, regulations prohibit in-person visits inside the Nursing Facility. Should that become the case, all visits must be outdoors and that poses an additional variable that we also cannot control – the weather.

Please check back on this page for updates or call our local information hotline at 804-425-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Wednesday, November 4, 2020

We continue to test the Nursing Facility staff weekly and I am pleased that this week’s testing of more than 200 staff members on November 3 yielded ZERO COVID positive results.  We remain COVID-free across campus among all residents and staff.

The two Assisted Living team members who tested positive during the weekly testing on October 13 have returned to work after being cleared by the Virginia Department of Health.

You will notice a new link in the visitation section of our website for the upcoming Thanksgiving holiday. Please click on the link to see the additional days and times we have posted for families to have in-person visits.  We are offering this expanded visitation schedule knowing that we will not be able to host in-person family/resident Thanksgiving meals like we have done in the past.  We have also received preliminary word from the Department of Health that only medically necessary trips outside the facility are permitted for residents. This means that families are not permitted to take their loved ones out for family gatherings and return the resident to the facility due to the risk of exposure to the other residents. While this is difficult to accept, it is a good idea, since COVID is on the rise, especially in Chesterfield County (it has gone from 6.5% to 9.1% in the past 10 days.)

Should the percentage of positive COVID cases in Chesterfield rise above 10%, regulations prohibit in-person visits inside the Nursing Facility. Should that become the case, all visits must be outdoors and that poses an additional variable that we also cannot control – the weather.

Please check back on this page for updates or call our local information hotline at 804-425-7522.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Friday, October 23, 2020

This week, on Tuesday, October 20, we again performed COVID-19 testing for all our Nursing Facility staff and I am pleased to report that none of our staff were positive for COVID. If you recall from the previous posting, we tested residents on Oct. 8 and Oct. 15 and all were COVID-free.

On Monday of this week, an Assisted Living employee self-reported symptoms (as part of our staff’s obligation to let us know if they experience symptoms) so we performed a quick-read COVID test and they indeed tested positive. They were sent home and are self-isolating. We immediately scheduled all Assisted Living staff and residents to be tested again this week using the molecular PRC COVID testing with our lab.  We also tested all staff and residents last week and had no new cases using the “instant-read” COVID antigen kits.

I am pleased to update you that none of our residents had positive COVID results in Assisted Living. I am equally pleased to share that all other Assisted Living staff members also tested negative.

Please check back frequently to this page for updates, or call our information hotline at 804-425-7522. Thanks again for your patience and your prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale
Holiday In-Person Visitation: Health Care Residents in Clover Hill (Memory Care)
Holiday In-Person Visitation: Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Monday, October 19, 2020

The results of the Thursday, October 19 COVID testing in the Nursing Facility were all negative. This includes all the residents and all the staff. We will test all staff again tomorrow (Tuesday, October 20) as part of our weekly staff screening.

Regarding Assisted Living, this morning we learned that a staff member in the nursing department has tested positive for COVID-19. Thanks to our due diligence in employee screening and education, this staff member self-reported symptoms of COVID-19 and the notification of potential exposure through a family member prior to reporting to work on October 14, 2020. Our Chief Nursing Officer, Renee Allen, immediately directed the staff member to self-quarantine and see their doctor for follow-up. At that time, we decided to test all our Assisted Living residents and staff out of an abundance of caution. On Thursday, October 14, 2020, we completed COVID-19 testing on all residents and staff members in Assisted Living. All tests were negative. This team member will remain at home and we will continue to follow the recommendations from our health department regarding their eventual return.

As a follow-up, we will complete a second 100% round of staff COVID testing in Assisted Living on Tuesday, October 20, 2020. On Wednesday, October 21, 2020 all Assisted Living residents will receive their second COVID-19 test. We expect to receive these test results within 48 hours.

Our goal is to ensure the safety of everyone here at Lucy Corr. If you have any further questions, please reach out to Kimberlee Smith, Assisted Living Administrator, and Renee Allen, Chief Nursing Officer

Please check back frequently to this page for updates, or call our information hotline at 804-425-7522. Thanks again for your patience and your prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Thursday, October 15, 2020

Today, we tested the residents and staff in Assisted Living. We are not required by regulation to test the Assisted Living staff and residents with the same regularity as the Nursing Facility.  However, since we have the test kits on hand, and after numerous reports of COVID outbreaks in facilities that surround Lucy Corr, we tested today as a precautionary measure. I am very pleased to let all our Assisted Living families know that the COVID testing has returned NEGATIVE results for all staff and residents.

I am also pleased to report that the weekly COVID testing for the staff in the Nursing Facility on Tuesday (10/13) was completed and there were no COVID positive staff. Today, we are also testing the Nursing Facility residents and should have those results back by Saturday. Our last round of COVID testing for Nursing Facility residents was Thursday, October 8, and all were negative.

The two part-time Nursing Facility housekeeping staff members who tested positive on October 7 are still self-quarantining at home and still do not have any physical symptoms of the virus.  They will not return to work until they are cleared through the Department of Health. Lucy Corr’s  frequent testing of all Nursing Facility staff is being done specifically to alert us to asymptomatic carriers of the virus. Neither of our two staff members were aware they carried the virus and neither presented with a fever or symptoms when screened for work. That is exactly what makes this virus so dangerous and why we require the proper use of PPE, especially masks.  We are thankful we are in a position to test our residents and staff and appreciate the test kits from the Federal Government we have received over the last 45 days.

The Nursing Facility received a surprise on-site inspection from the Department of Health that began at 2 p.m. Wednesday and concluded this afternoon at 3 p.m.  I would like to thank Renee Allen, the Chief Nursing Officer, Ashley Jackson, our new Administrator and COO, and Barbara Thomas, Director of Nursing, for receiving a second zero deficiency infection control inspection.  Ladies, I appreciate you and thank you for helping oversee the COVID management and protection efforts here on the Lucy Corr campus.

We continue to be prohibited from having resident/family indoor visits with Nursing Facility residents (due to the positive COVID housekeepers on 10/7).  While we will make every attempt to keep all resident visitation appointments “outside,”  we cannot control the weather, and may need to cancel or postpone visits over the next week (10/18-10/21) until we are able to host indoor visits again (occurs once we are 14-days COVID-free among all staff and residents from the 10/7 positive housekeeper test). Visiting outside in the fresh air is great until that air is cold or the weather is rainy.

Overall we see COVID in our area on the rise and we are being more careful than ever to keep it out of our facilities and away from our residents.  Thank you as always for your continued prayers and patience — we continue to need plenty of both right now.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Thursday, October 8, 2020

We learned at 1 p.m. yesterday (October 7), through our weekly testing of our Nursing Facility staff, that two part-time housekeeping team members tested positive for COVID.  Both team members were sent home to self-isolate and as of this update, neither of them are displaying any symptoms associated with the virus.  It is for this reason that we have been dedicated to the frequent testing of our staff and we are very thankful that we have the ability to test as needed for COVID.

Early today (10/8), we are re-testing all of our housekeeping team members for COVID. We will also test all our residents in the Nursing Facility today as well. We expect to receive these test results within 48 hours. Please check back on this page for updates on these tests, or call our information hotline at (804) 425-7522.

Since we had in-person indoor visits scheduled for more than 15 residents and their families yesterday (October 7), we quickly pivoted and moved those visits outdoors versus cancelling them. All visitors were informed of the team members who tested positive and were given the option to cancel their visit or visit outdoors. All scheduled visitors accepted the sudden change of location and were able to spend time with their loved ones – many of whom had not seen each other in person for more than 190 days. 

We will update this page with our plans for visits scheduled next week on Monday and Wednesday (October 12 and October 14). These plans may change based on weather conditions, which unfortunately we cannot control. 

The positive COVID test results of these two housekeeping team members who work in the Nursing Facility will NOT alter the visitation status for our residents in Assisted Living or Independent Living. Please check back here frequently for any changes or updates for visitations, including changes in location.

Thank you as always for your continued prayers and patience… we need extra of both right now.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Monday, October 5, 2020

We are pleased to report that all parts of Lucy Corr’s campus remain COVID-free – this includes all residents and all staff.  Our next scheduled COVID test of the Health Care Center staff will be Tuesday, October 6th.

The visitation situation for our campus is as follows:

Independent Living residents are hosting visitors outdoors daily, as weather permits, and following COVID protocols.  They are also hosting visitors in their apartments and cottages on Thursdays and on weekends from 10am until 4pm (as long as our concierge staff pre-screen the guests).

Assisted Living residents are doing routine virtual visits and have set days for in-person visits.  In-person visits are by appointment only and are typically outdoors as weather permits. The Assisted Living recreational therapy staff are arranging all virtual and in-person visits (please call 804-748-1511 for availability for Assisted Living visits).

Nursing Facility residents are doing virtual visits Monday through Friday by appointment only, and are now having limited, in-person visits on Mondays and Wednesdays in 30-minute intervals. This week, we were able to have 55 residents enjoy in-person visits!  If you are interested in scheduling an in-person or virtual visit with a Nursing Facility resident, please use the new buttons below to view what days and times are available.  Please also be advised that should Lucy Corr have a resident develop COVID, or if Chesterfield County’s COVID positive test rate goes above 10%, the policy for in-person visits will be postponed or altered.

Please check back frequently to this page for updates, or call our information hotline at 804-425-7522. Thanks again for your patience and your prayers.

— Derrick Kendall, CEO

SCHEDULING A VISIT

Due to staffing capabilities and sanitation requirements, we are currently requiring all visitors to make a reservation to visit with a loved one at Lucy Corr.

To streamline the process, we have transitioned to an online reservation system for both Virtual Visits and In-Person Visits. If you are interested in scheduling an visit, please click the button below that corresponds to the type of visit you would like to reserve:

Virtual Visit
In-Person Visit — Health Care Residents in Clover Hill (Memory Care)
In-Person Visit — Health Care Residents in Midlothian, Matoaca and Dale

IMPORTANT INFORMATION ABOUT IN-PERSON VISITS

Please be prepared to provide the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.;
    • 2:30 p.m., or
    • 3:30 p.m.

TERMS AND CONDITIONS FOR IN-PERSON VISITS

Before you schedule an In-Person Visit, there are a few conditions that all visitors must agree upon. These conditions ensure the safety of our residents, guests, and staff:

  • Visitors will be screened for symptoms associated w COVID (we have a list), asked if they have been in a location or with anyone in the last 14-days positive for COVID, and if they’ve been around anyone with symptoms or presumed symptoms of COVID.  They will also be asked about the test history for COVID.
  • Once screened visitors will agree in writing to the following conditions:
  • Sanitize their hands and their cellular/electronic devices
  • Wear a face mask their entire visit
  • Remain 6 feet apart from the resident
  • Wear all PPR (gloves and gowns we provided)
  • Not visit longer than 30 minutes
  • Bring no food, beverages, or personal items into the visiting area
  • Immediately report back to us if they are become COVID positive any time within 7 days of their visit inside the facility

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • On September 22, 2020, we started offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

Schedule a Virtual Visit

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Friday, September 25, 2020

All test results from the second round of Independent Living resident testing for COVID were negative for the virus. With this great news, we are ending the quarantine and immediately allowing our Independent Living residents to resume group activities and group dining following our previous protocols for mask and distancing. However, we are NOT allowing outside visitors at this time for either Independent Living cottages or apartments. Visitation will likely resume next week and we will make that announcement on this website and on our hotline once we have a start date.

We are also pleased to report that all Nursing Facility staff test results for COVID were negative on Thursday, September 24. There are not, and have not, been any COVID positive residents in the Lucy Corr Assisted Living or Nursing Facility so far during this pandemic. The lone COVID positive resident in the Independent Living has recovered and will return soon – if you recall the resident was on vacation with their adult children at the beach when they became ill. 

Nursing Facility residents are now permitted to have in-person visits. This week we hosted 15 visits that went very well. One son who visited his mother tearfully thanked our team after the visit saying, “After 190 days of being unable to see mom in person, I never thought I’d hear her voice telling me ‘I love you,son,’ But I got to hear it in person today and I am so thankful for your care all this time and for allowing me to see her today.” 

While we are glad to host in-person visits, we are aware that it poses a great risk to our residents, and we understand if some families prefer to stay with virtual visits. Some families have expressed frustration that we are not hosting visits daily or into the evening hours. Please keep in mind these visits require more than PPE – they require staff coordination, sanitization, and supervision to ensure protocols aren’t breached so we can mitigate as much potential exposure as possible. We are testing all staff twice weekly for COVID and the spaces we use for in-person visits are also the same safe spaces that we use to test nearly 200 staff members.  

Please keep in mind our primary focus is on giving care – and that resources to host visits and prepare the space are the same resources that deliver care and oversee required testing. We will work to help get as many visits in-person as we can but we will not do so at the cost of care delivery.

Thank you for your patience and your kindness as we all put the residents first and recognize that COVID has not been cured, and we all must work together to live safely and avoid reckless exposure.

If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org. We will continue to offer virtual visits and continue to use our current scheduling process. Please be prepared to give us the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday or
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.
    • 2:30 p.m., or
    • 3:30 p.m.

Please check back frequently to this page for updates.  Thanks again for your patience and your prayers.

— Derrick Kendall, CEO

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • Starting on September 22, 2020, we are offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Tuesday, September 22, 2020

We are pleased to report we continue to be COVID-free amongst our staff, Assisted Living residents, and Nursing Facility residents here at Lucy Corr.

The Independent Living resident who contracted COVID while visiting the Outer Banks has recovered and been released from the Chesapeake hospital and is now staying with family. Yesterday, we retested all Independent Living residents for COVID and await those results. If you recall, we tested all Independent Living residents last Wednesday (September 16) as a precaution and all results were negative for COVID. Independent Living residents are not accepting outside visitors at this time and Independent Living group dining and group activities are suspended until we verify all residents are still COVID-free. We will update this page once we get the results of the PCR molecular test later this week.

As we posted on Saturday, The Centers for Medicare & Medicaid Services (CMS) surprised us on Friday, September 18, by issuing a memo ending the restriction on in-person visits in all of America’s nursing homes. We have since developed a plan to allow in-person visits to occur cautiously and carefully two days each week. We may add more days for visits in the future but right now we are using our “visit” space and support staff to conduct required COVID testing of all Nursing Facility staff every Tuesday and Thursday.

In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially. Per the CMS guidance to reopen, visits must be by appointment only and are to be held in a “common space” away from other residents. Visits will be for 30 minutes and be limited to two adults and no children (under 12) at this time. CMS requires that staff be present to supervise the environment to assure infection control protocols are in place at all times. All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.  Staff will sanitize the visitation areas before and after each visit.

We have not had any in-patient residents in the Nursing Facility or the Assisted Living Facility contract COVID at any time during the pandemic. Our residents have been tested for COVID as recently as Thursday, September 17.  We are testing our staff twice each week for the virus.  Our residents have been more than 190 days without seeing family in-person and while we are glad to welcome visitors, we are also aware that this presents an enormous risk for our residents. In order to assure our residents’ safety, we ask that you understand the risk a visit presents. Please be mindful if you don’t feel well, or if you’re in contact routinely with the general public, that your visit may be better done virtually.  Almost half of all COVID deaths in Virginia have been in Nursing and Assisted Living Facilities – so we are taking this very seriously.

If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org. We will continue to offer virtual visits and continue to use our current scheduling process. Please be prepared to give us the following information when you contact us for a visit:

  • Resident Name, Room Number, Nursing Unit
  • Visitor Name(s)
  • Your Phone/Email for Contact
  • Preferred day:
    • Monday or
    • Wednesday
  • Preferred Time:
    • 1:30 p.m.
    • 2:30 p.m., or
    • 3:30 p.m.

Please check back frequently to this page for updates.  Thanks again for your patience and your prayers.

— Derrick Kendall, CEO

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

September 22, 2020 — Lucy Corr begins offering scheduled in-person visits per CMS guidelines. If you are interested in scheduling an in-person visit, please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org.
March 13, 2020
— Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • Starting on September 22, 2020, we are offering scheduled in-person visits per CMS guidelines.
  • Visits must be by appointment only and are to be held in a “common space” away from other residents
  • In-person visits will be held on Mondays and Wednesdays at 1:30 p.m., 2:30 p.m., and 3:30 p.m. initially.
  • Visits will be for a maximum of 30 minutes and are limited to two adults and no children under 12.
  • A staff member will be present to supervise the environment to assure infection control protocols are in place at all times.
  • All visitors must be screened by our staff for fever, respiratory/COVID symptoms, and be given PPE to wear to limit the exposure to our residents and staff.
  • Staff will sanitize the visitation areas before and after each visit.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.
  • Please contact Anne Atkinson at 804-748-1511 or by email at AAtkinson@LucyCorr.org to schedule your visit.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Saturday, September 19, 2020

We are pleased to inform you that the bi-weekly COVID testing for staff resulted in ZERO positive test results. Staff in the Health Care Center (HCC) were tested on Tuesday and Thursday (9/15 & 9/17). We also retested all HCC residents as this was part of the Virginia Department of Health requirement to allow us to apply for Phase II, which lets us reopen for visitation.

However, the Centers for Medicare & Medicaid Services (CMS) sent a memo to all providers yesterday that lifted their restrictions on nursing home visitation and issuing guidance on how visits must be managed and coordinated. This memo came as a surprise to providers like us who have been repeatedly reminded by CMS that visitors were not allowed except under compassionate care situations.

Reopening for visitation, according to the CMS guidance, will be based on the percentage of positive COVID cases in the county where the nursing facility is located. As of today, the CMS measure for Chesterfield County is 11.3%. The CMS memo states that counties above 10% are NOT permitted to have indoor visits when reopening. The new percentage for Chesterfield will be posted Monday, September 21.

Please check this website for updates frequently as we’ll begin sharing information about how to schedule and host outdoor visits for our residents to finally see their loved ones in person. We will issue details on how to schedule the visit, where the visit will be held, and guidance from CMS on what restrictions or rules visitors will need to follow to help prevent spreading COVID to our residents. We are very excited to be able to have visitors soon – but we are also cautions.

We also want to update you on the Independent Living resident who is in the hospital in Chesapeake. If you recall the IL resident was on vacation in the Outer Banks with their adult children and contracted COVID.  Even though this occurred off campus, Lucy Corr has tested all  Independent Living residents for COVID and all remain negative. We are also pleased to let you know the hospitalized resident is hopeful to be released to their family early next week as their symptoms have ended. The Independent Living apartment building is now closed to visitors as a precaution and group dining and activities are suspended for the time being. The Chief Nursing Officer and her team will retest all  Independent Living residents for COVID Monday, September 21, and we are hopeful everyone will be negative and we can gradually return to allowing dining and activities to carefully resume.

Thank you for your continued prayers and well-wishes.  Lucy Corr has worked around the clock to care for all our residents. Our staff have been nothing short of amazing and we thank God for them and for His protection of everyone here.

— Derrick Kendall, CEO

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Thursday, September 17, 2020

The testing results for the COVID screenings of all Nursing Home staff this Tuesday were NEGATIVE for the virus!  We will retest the Nursing Home staff and the Nursing Home residents again today, Thursday, September 17.  

We also were alerted that an Independent Living apartment resident (who has been out of town at the beach with their adult children since last week) is in the hospital and tested positive for COVID. The resident is stable, being observed at an out-of-town hospital, and is in good spirits and feeling better. However, since they reside on our campus, Lucy Corr voluntarily tested the residents in the apartment building and all cottage residents with COVID rapid-result test kits yesterday. The results are already in and all tests from the independent Living apartment building were NEGATIVE. We will retest these same residents this Saturday and out of an abundance of caution have altered our visitation rules to quarantine the entire Independent Living area until further notice. 

In our last update, we informed you that new Centers for Medicare & Medicaid Services (CMS) regulations require nursing facilities to base the frequency of staff COVID testing on the percent of positive tests in the county where they operate. We recently learned that Chesterfield County’s positivity rate is above 11%. This means that, starting last week, all Chesterfield County nursing facilities were required to test all staff twice weekly.

This twice weekly testing will continue until at least next week. Once the test results for nursing facility staff are available, we will continue to post them to this website and to our hotline at (804) 425-7522. At this time, we are not required to test our residents.

To offer a little background on these tests, each round of testing for the virus is expensive, costing more than $18,000 each time. While we are fortunate that the federal government has provided us with some stimulus funding to help cover some of the testing cost, the expense is real and the effort to schedule and conduct the test is cumbersome. While we understand that this new CMS regulation is an earnest effort to protect our residents, it does not mean our staff of caregivers enjoy the nasal testing process and we certainly would rather spend our money paying caregivers versus paying to test caregivers.

In other news, Assisted Living has been doing window visits and virtual visits for weeks now and is on pace to allow limited in-person visits beginning next week. All Assisted Living visitors will be screened, required to wear a mask, and must maintain six feet of physical distance from their loved-one. All visits are by appointment only and will be limited to two days next week during dayshift so we will have adequate staff to screen and support the visits.

It is difficult to express the frustration we all feel due to these restrictions. Residents have been without a touch or hug from their family for more than 180 days now. Though we are excited to have in-person visits begin, it is hard to imagine not holding hands, hugging, or even kissing loved ones – especially when they are finally only six feet away. We have heard from a handful of family members who will not be visiting because they will not be able to withhold affection from the resident so they are opting for window or virtual visits. We have also been yelled at and cursed out on the phone by frustrated family members who are rightfully sick and tired of not being allowed to visit.

Please know we understand — it is yet another tragic symptom of this virus. Also, please keep in mind that it is not the fault of the staff here at Lucy Corr that the pandemic is requiring so many restrictions. We are doing our jobs and caring for your loved ones. We do it out of love, in spite of risks to our own health, through multiple rounds of COVID testing, and all while still trying to be good parents to our kids in “virtual” school.

The pandemic has been hard on everyone and it is nobody’s fault. Blame and angry outbursts cure nothing, fix nothing, and only serve to make what is already bad feel much worse. We are powerless to control the pandemic – but we are not powerless in the way we control our attitudes and how we treat one another. Please join me in taking a deep breath and realizing that we are all in this together and we will only get out of it the same way – TOGETHER!

For those of you who have written to us or emailed us that you are thinking of and praying for our residents and staff of caregivers, we thank you and ask that you please continue to do so. We appreciate it — and you — very much.

— Derrick Kendall, CEO

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Thursday, September 10, 2020

Results from the latest round of COVID testing performed on Thursday, September 3, have come back NEGATIVE for the virus – this includes all nursing facility staff and residents. We are very thankful we remain free of COVID-19.

In our last update, we informed you that new Centers for Medicare & Medicaid Services (CMS) regulations require nursing facilities to base the frequency of staff COVID testing on the percent of positive tests in the county where they operate. Today, we learned that Chesterfield County’s positivity rate is above 11%. This means that, starting next week, all Chesterfield County nursing facilities will be required to test all staff twice weekly. Lucy Corr will test today, Thursday, September 10, and again next week on Monday, September 14 and Thursday, September 17.

This twice weekly testing will continue for at least the next two weeks. Once the test results for nursing facility staff are available, we will post them to this website and to our hotline at (804) 425-7522. At this time, we are not required to test our residents.

To offer a little background on these tests, each round of testing for the virus is expensive, costing more than $18,000 each time. While we are fortunate that the federal government has provided us with some stimulus funding to help cover some of the testing cost, the expense is real and the effort to schedule and conduct the test is cumbersome. While we understand that this new CMS regulation is an earnest effort to protect our residents, it does not mean our staff of caregivers enjoy the nasal testing process and we certainly would rather spend our money paying caregivers versus paying to test caregivers.

In other news, Assisted Living has been doing window visits and virtual visits for weeks now and is on pace to allow limited in-person visits beginning next week. All Assisted Living visitors will be screened, required to wear a mask, and must maintain six feet of physical distance from their loved-one. All visits are by appointment only and will be limited to two days next week during dayshift so we will have adequate staff to screen and support the visits.

It is difficult to express the frustration we all feel due to these restrictions. Residents have been without a touch or hug from their family for more than 180 days now. Though we are excited to have in-person visits begin, it is hard to imagine not holding hands, hugging, or even kissing loved ones – especially when they are finally only six feet away. We have heard from a handful of family members who will not be visiting because they will not be able to withhold affection from the resident so they are opting for window or virtual visits. We have also been yelled at and cursed out on the phone by frustrated family members who are rightfully sick and tired of not being allowed to visit.

Please know we understand — it is yet another tragic symptom of this virus. Also, please keep in mind that it is not the fault of the staff here at Lucy Corr that the pandemic is requiring so many restrictions. We are doing our jobs and caring for your loved ones. We do it out of love, in spite of risks to our own health, through multiple rounds of COVID testing, and all while still trying to be good parents to our kids in “virtual” school.

The pandemic has been hard on everyone and it is nobody’s fault. Blame and angry outbursts cure nothing, fix nothing, and only serve to make what is already bad feel much worse. We are powerless to control the pandemic – but we are not powerless in the way we control our attitudes and how we treat one another. Please join me in taking a deep breath and realizing that we are all in this together and we will only get out of it the same way – TOGETHER!

For those of you who have written to us or emailed us that you are thinking of and praying for our residents and staff of caregivers, we thank you and ask that you please continue to do so. We appreciate it — and you — very much.

— Derrick Kendall, CEO

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 Update for Friday, September 4, 2020

Lucy Corr was notified on Friday, August 28, that the Centers for Medicare & Medicaid Services was releasing a new rule that mandated a testing protocol for all Nursing Homes in the United States. The frequency of the testing for COVID is determined by the rate of positive tests in your county. As of Monday of this week (Aug. 31, 2020) Chesterfield County has a positive COVID percentage of 9.1%, which means all nursing homes in the county must now test all staff on a weekly basis for COVID until the percentage in the county drops below 5%. The new rule also obligates every nursing home in the country to re-test their residents for COVID at least one time.

Yesterday, Thursday, September 3, 2020, the residents and staff of our Health Care Center were successfully tested for COVID. As always, we will post the results on this web page and also on our hotline (804-425-7522). Results for these tests should be back from the lab by Saturday noon as they were submitted Thursday at noon.

Although some facilities have received an antigen testing kit for COVID, we here at Lucy Corr are still awaiting ours to arrive. These kits, which were sent out by the Federal government to nursing homes around the country, use a drop of blood to test for the virus. Once we get ours, we will convert from the nasal swab testing to the new test kits, which also have the benefit of giving results within 15 minutes of the sample being taken. The blood test kits are also half the cost of the nasal swab test and far less uncomfortable.

We also want to alert you that one of our part-time business office staff members tested positive for COVID yesterday. They are currently at home without symptoms and had been out for a few days already caring for their spouse, who has COVID with symptoms. We are following the Department of Health’s return to work policy for this staff member and we tested all residents and staff again today. Please keep our staff member and their spouse in your thoughts and prayers.

There are still no COVID positive residents on our campus, for which we are very thankful. Regarding visitations, we are continuing to permit limited in-person visits for our Independent Living residents. Also, beginning the week of September 14, our Assisted Living residents will begin limited in-person visitation. Families of Assisted Living residents will be receiving a letter with a brief description of the protocols and processes required for these limited visits.

The Health Care Center is still not permitted to have outside visitors unless the resident is transitioning, has had a significant change in condition, or has been newly admitted. Even in these limited situations visits must follow strict infection control protocols. We have every intention to allow in-person visits as soon as the Virginia Department of Health advises us of when and how they can occur 

Again, thank you for your thoughts and prayers for our residents and our caregivers.  Please take care of yourselves, too.

— Derrick Kendall, CEO

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR WEDNESDAY, AUGUST 27, 2020

As of today, Thursday, August 27, 2020, we continue to be COVID-free on campus here at Lucy Corr. We are working with the Department of Health to gain approval to move into Phase II of reopening our Assisted Living and Nursing Centers for limited, in-person visits. However, it is a very slow process — built on caution — and we are hopeful we can continue to be COVID-free so we can reopen.

In the meantime, we are still hosting virtual visits for nursing residents throughout the week, and our activity staff and our social workers continue to arrange these contacts as a large part of their day. Please take advantage of the program by contacting your loved one’s social worker in the Nursing Facility.

We have been alerted that the Department of Health and Human Services will be sending point of care COVID test kits to Lucy Corr before the end of September. That testing device is from Federal resources and will be used to conduct mandatory caregiver testing once it arrives. We will post to this website and our hotline to alert you when it is delivered and in use.

Thanks again for your support, patience, and prayers.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR WEDNESDAY, AUGUST 19, 2020

As of today, Wednesday, August 19, 2020, Lucy Corr remains COVID-free across all parts of our campus – this includes all residents and staff. 

Thank you for your continued prayers and well-wishes for both our residents and those of us who care for them. We appreciate you and your patience as we navigate these strange, unique days together.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR WEDNESDAY, AUGUST 12, 2020

We are pleased to report that Lucy Corr’s entire campus currently has zero residents or staff members with a positive diagnosis for COVID-19. We have no new testing results to post at this time. 

Again, we thank you for your support, prayers, and patience during these trying times.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR WEDNESDAY, AUGUST 5, 2020

We are pleased to report that we have just received all the COVID-19 test results for the point prevalence testing completed on July 30, 2020. We are even more pleased to verify what we already suspected — NO residents and NO staff in Lucy Corr’s Health Care Center tested positive in this third round of weekly testing.

We will now look to the Virginia Department of Health for direction to see if we need to do another round of testing for everyone in the Health Care Center.

The Federal Government is sending new COVID-19 testing kits to all nursing facilities that will be point-of-care tests. These tests are not done with nasal swabs, rather they are similar to how we test for blood sugar, using a single drop of plasma. These tests detect antibodies and typically the results are ready within a few minutes of the sample being input. Lucy Corr, due to the fact we have not had any COVID-19 positive residents, will not receive these point-of-care test kits in the first round of delivery. The Federal Government is directing the initial test kits to be sent to hotspot areas like Hampton Roads and Northern Virginia. We will update this page with additional details once they are made available to us.

Again, we thank you for your support, prayers, and patience during these trying times.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR TUESDAY, JUlY 28, 2020

As we announced in our last update, Lucy Corr conducted point prevalence COVID-19 testing on July 13 and July 24 for all nursing facility residents and staff. We are pleased to report that no residents tested positive for COVID-19 during either testing cycle. We are also pleased to report that no staff members have tested positive, with one lone exception. The staff member who tested positive on the July 24 is a nursing employee who is self-quarantining at home and who is not showing any significant symptoms of being ill. However, since we had one positive staff member, Lucy Corr will retest all residents and staff this Thursday, July 30 in conjunction with the Virginia Department of Health.

The single positive test of the lone employee will not disrupt normal operations as we are now in a “normal” phase that includes intensive infection control activities and resident social distancing.  A positive employee test for COVID-19 does not “reset” our progression through the phases of re-opening to allow the eventual return of limited in-person visits by families. 

It is still our hope that visits will be permitted by the Department of Health sometime in late August or early September.

We will update the hotline (804) 425-7522 and this webpage with new COVID-19 information, including test results, as soon as we get that information.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JUlY 23, 2020

We are pleased to report that all Lucy Corr test results for COVID-19 are negative! We tested all Assisted Living residents and staff on July 6 and all Health Care residents and staff on July 13. The testing was done as a point prevalence exercise funded by the Department of Health and conducted in partnership with the National Guard.

Our Nursing Home residents and staff will be retested for COVID-19, Friday, July 24, by a Department of Health approved private laboratory. This second round of testing for Nursing Home residents and staff is required by the Department of Health before we can apply to “reopen” for limited in-person visitation. It is our hope that we will again have no positive COVID-19 test results during this second round of testing — allowing visitation to begin late August. We will update this webpage once we receive our second round of COVID-19 testing results. 

It’s important to note that a second round of testing is not required for Assisted Living facilities and we have applied to the Department of Social Services to “reopen” to visitors. Presently, window visits are permitted only for our Assisted Living residents and it is our hope that we can do limited in-person visitation in early August for Assisted Living residents.

We have enjoyed the limited opening of our Adult Day Center this week. The handful of participants have enjoyed the return as much as we have and we look forward to adding to the permitted number of participants in the next few weeks.

Independent Living residents at Springdale are now welcome to dine-in for lunch and dinner in our Bistro. We are following social distancing and infection control protocols like all restaurants and we are also still offering pick-up or delivery of meals. We also restarted the weekly shopping trips to Kroger using our community bus. We are still not allowing outside visitors to enter our apartments or apartment common areas at this time. We have set-up our model cottage for in-person visits for our apartment residents and their families. Apartment residents continue to enjoy frequent visits when using our outside areas along with the shaded bench areas and under the gazebos. Residents who live in our Independent Living cottages are permitted to have visitors in their cottages as long as they follow social distancing guidelines and wear a mask. 

Thank you for your continued prayers and well-wishes for both our residents and those of us who care for them. We appreciate you and your patience as we navigate these strange and difficult days together.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JUlY 16, 2020

We are pleased to continue to report there are no staff or residents at Lucy Corr with COVID-19. 

Last week on July 6, the Virginia National Guard did COVID-19 point prevalence testing for all Assisted Living residents and staff. We are relieved to report that the test results have been returned and are negative for COVID-19 cases. Point prevalence testing is necessary before we can make a request to the Department of Health/Department of Social Services to allow us to “reopen” our Assisted Living community to visitors. 

On Monday, July 13, the National Guard was on-site in the Health Care Center testing all Nursing Home residents and staff. We are hopeful that there will be no positive COVID-19 test results, since we still do not have anyone in the nursing facility showing symptoms of the virus. If all test results are negative, we will then be required to re-test everyone in the Nursing Home (residents and staff) once more before we can ask the Department of Health to allow us to “reopen” to visitation. 

Nursing Home and Assisted Living “reopening” is also tied to the Governor’s declarations of what Phase the Commonwealth is in (currently in Phase III).  Should the Commonwealth go back into Phase II due to state-wide increases in positive COVID-19 testing, then the Assisted Living and Health Care Center would also return to a no visitation/quarantine status. At this point, it is our hope we may reopen the Assisted Living community to limited visitation the week of August 4 and the Health Care Center may reopen the week of August 17. When we get closer to that date we will notify residents and families of the rules and regulations that will apply to reopening. 

Finally, we are pleased to announce that we are now able to do on-site COVID-19 testing of our residents independent of the Department of Health and National Guard. We are partnering with a private lab that has the capacity to do screening for any newly admitted residents, newly hired staff, and existing staff/residents.  With this new testing capacity, we will reopen the Adult Day Center to a limited number of participants beginning July 20.  Participants will be isolated to the Adult Day Center and will not join any Assisted Living residents for meals or group activities.

Thank you for your continued prayers and well-wishes for both our residents and those of us who care for them. We appreciate you and your patience as we navigate these strange and difficult days together.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JUlY 9, 2020

Lucy Corr is very pleased to report that we remain COVID-free on our campus (this includes all our residents and our staff). 

The Virginia National Guard was on campus Monday, July 6, to conduct COVID-19 testing for all Assisted Living residents and nursing staff, as well as campus support personnel. This testing is referred to as “point prevalence” and is required by the Virginia Department of Health before a facility can ask for permission to reopen for visitors. The testing went well and we are awaiting the results, which could take as long as nine days to return to us. If anyone tests positive, we will announce it on this website and on our information hotline (804-425-7522), as well as alert our residents and the state survey agency. The Virginia Department of Health will also get these test results and they will conduct any contact tracing for any positive results. It is our reasonable expectation that there will be no positive test results since we continue to have no residents or staff with any symptoms of the virus.

The residents and staff of the Health Care Center will receive their point prevalence COVID-19 testing on Monday, July 13. The Virginia Department of Health has informed all nursing homes that they must conduct back-to-back weekly COVID point prevalence testing, with no positive results, before being allowed to reopen to in-person, limited visitation in the future. 

We have tentatively decided to reopen the Adult Day Center on Monday, July 20, barring any new information from the Department of Social Services (who licenses the Adult Day Center) and pending COVID test results for Adult Day Center staff members. 

Thank you for your continued prayers and well-wishes for both our residents and those of us who care for them. We appreciate you and your patience as we navigate these strange and difficult days together.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JUlY 2, 2020

As of today, Thursday, July 2, 2020, Lucy Corr remains COVID-free across all parts of our campus – this includes all residents and staff.

We are partnering with the Virginia Department of Health and the Virginia National Guard to conduct point prevalence COVID-19 testing of both our staff and the Nursing and Assisted Living residents. This testing is part of the Health Department requirement for reopening our facilities to visitors in the future. 

Testing dates include:

July 6th — Residents, nurses, and support staff in Assisted Living

July 13th — Residents, nurses, and support staff in the Health Care Center 

Results from these COVID-19 tests will be available at the discretion of the State Lab and may take up to seven days to receive. In addition to the above test dates, Lucy Corr will also conduct a second round of testing for our nursing home residents and staff before August. 

Our Adult Day Center remains closed for now, though if testing goes well, we plan to reopen for our participants before the month ends. We miss you all and can’t wait to welcome you back! 

*Point prevalence COVID-19 tests are required for all Nursing and Assisted Living centers in the Commonwealth.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JUNE 25, 2020

As of today, Thursday, June 25, 2020, Lucy Corr remains COVID-free across all parts of our campus – this includes all residents and staff. 

This week, we started window visits for Assisted Living residents and it is going very well – our residents are so excited!

Our Nursing Center also received an unannounced in-person infection control inspection by the Virginia Dept of Health this week. We’re pleased to say that we received zero deficiencies! This will allow us to now schedule our campus for point prevalence COVID-19 testing for all residents and staff. This testing will be done in partnership with the Virginia National Guard and the Virginia Department of Health. It is required for all Assisted Living facilities and Nursing Homes in the state before they can reopen to limited visitation.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JUNE 18, 2020

As of today, Thursday, June 18, 2020, we can continue to report that we are COVID-free across all parts of the Lucy Corr campus – this includes all residents and staff.

Earlier this week, we had an unannounced monitoring inspection by the Department of Social Services for our Assisted Living program. We’re pleased to report that the results were near perfect with only two minor paperwork issues cited. Thank you to the hardworking Assisted Living staff. We are proud of all that you do for our residents!

Following up on last week’s update, we are excited to announce that we’ll be accepting family visits for Assisted Living residents for the week of June 22! Earlier this week, families were sent written instructions on the process and safety protocols this week. 

The Adult Day Center remains closed at this time.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JUNE 11, 2020

As of today, Thursday, June 11, 2020, we’re pleased to report that we continue to be COVID-free across all parts of the Lucy Corr campus – this includes all residents and staff.

At this time, the Adult Day Center remains closed. 

Next week, we will be accepting family visits for Assisted Living residents. Please note that these visits will be window visits only and visitors still aren’t permitted inside the facility at this time. Our Assisted Living staff will be reaching out by phone and email with the available times, days, and procedures. We are still working on the process, so please hold any phone calls about these visits until you are contacted by Lucy Corr with details. 

Earlier this week, Lucy Corr Independent Living resident Lynn Belcher was featured on WTVR CBS 6’s Virginia This Morning program. She was interviewed about her experience with our Seniors Adopting Seniors community outreach program, which pairs local high school seniors with some of our residents as a type of pen pal relationship. Check it out!

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, JUNE 4, 2020

As of today, Thursday, June 4, 2020, we continue to be COVID-free across all parts of the Lucy Corr campus – this includes all residents and staff.

At this time, the Adult Day Center remains closed. However, with Phase 2 of the Governor’s reopening plan starting on Friday, June 5, we are in the process of reviewing what that will entail for our in-patient health care facilities. Once we have guidance and details, we will responsibly work those new flexibilities into our operations.

As you may have seen on the local news recently, Lucy Corr has been getting a lot of positive attention for our Seniors Adopting Seniors community outreach program, which pairs local high school seniors with some of our residents as a type of pen pal relationship. Stay tuned to WTVR CBS6 as they will soon be featuring Lynn Belcher, an Independent Living resident. Mrs. Becher was interviewed about her experience adopting a recent Cosby High School graduate who will be attending Longwood in the fall, which is where Mrs. Becher’s daughter also went for her undergraduate degree.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, MAY 28, 2020

As of today, Thursday, May 28, 2020, we are pleased to continue our COVID-free status across all residents and staff at Lucy Corr. 

We also want to let you know that the Health Care Center at Lucy Corr was inspected by the state survey agency for a Centers for Medicare and Medicaid Services (CMS) required infection control focus survey. The Health Care Center at Lucy Corr was found to be deficiency-free at the conclusion of the inspection!

As we announced last week, the Lucy Corr Dental Clinic is open and seeing non-Lucy Corr patients. Also, the Adult Day Center remains closed. 

Visitors are still prohibited inside the Health Care Center, Assisted Living, and the Independent Living apartment building. However, Independent Living residents are allowed to have limited visitors to campus as long as the visitors follow these criteria:

  • Arrive during normal visiting hours
  • Submit to be screened for illness by Lucy Corr staff
  • Wear a facemask and practice physical distancing during the visit
  • Only visit in designated outdoor areas

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, MAY 21, 2020

We are pleased to provide in this weekly update that we continue to have NO residents anywhere on the Lucy Corr campus who have tested positive for the COVID virus. We’re also equally pleased to announce that no staff members have tested positive for the virus either since May 7. We feel very lucky and very blessed to continue to report positive news to you. 

If you haven’t seen it yet, Lucy Corr was featured on the cover of our local Chesterfield Observer as we celebrated our 50th anniversary of serving seniors. Although the big party and celebration had to be postponed for now, we are glad we received the opportunity the Observer gave us to mark the event publically. Here is the link to the story: https://www.chesterfieldobserver.com/articles/fifty-years-later-lucy-corrs-legacy-of-helping-the-elderly-continues/     

We are also very pleased that our Seniors Adopting Seniors resident community activity was featured on the May 20 WRIC TV 8 broadcast. Seniors Adopting Seniors is Lucy Corr’s way of allowing our senior residents to help honor and celebrate the graduating high school seniors whose commencements were cancelled due to the pandemic. Our residents adopt a graduate and send them congratulatory correspondence, well wishes, and life advice. Lucy Corr staff helps the residents assemble small gift baskets to send. Here is the link to that story: https://www.wric.com/news/local-news/chesterfield-county/lucy-corr-seniors-adopt-chesterfield-high-school-seniors-as-both-experience-losses-from-covid-19/

While our Adult Day Center remains closed, we can announce that the Lucy Corr Dental Clinic has reopened in a limited capacity and we are following all new Department of Health and Board of Dentistry precautions. Patients going to the dentist office must enter and exit via the dental clinic lobby, however no Lucy Corr Assisted Living or Health Care Center residents are being seen at this time.

With the Governor’s decision to enter Phase I of the reopening of Virginia, we are supporting our Independent Living residents to have limited visitors to campus as long as the visitors follow these criteria:

  • Arrive during normal visiting hours
  • Submit to be screened for illness by our Lucy Corr staff
  • Wear a facemask and practice physical distancing
  • Visit in designated outdoor areas

Visitors to the Independent Living part of our campus may not enter common areas or any apartment or cottage during this relaxation in our COVID protection period. Residents in the Assisted Living and Health Care Center are still not permitted to have visitors at this time.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.
May 21, 2020 — Due to the Phase I reopening of Virginia, we have reopened the Lucy Corr Dental Clinic on a limited access basis and Independent Living residents may accept visitors under certain guidelines.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.
  • However, Independent Living residents may have limited visitors to campus as long as the visitors follow these criteria:
    • Arrive during normal visiting hours
    • Submit to be screened for illness by our Lucy Corr staff
    • Wear a facemask and practice physical distancing
    • Visit only in designated outdoor areas

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic has reopened on a limited access basis, but is not accepting Lucy Corr Assisted Living or Health Care Center residents at this time.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, MAY 7, 2020

Last week, on May 7, we announced that a part-time staff member on our Midlothian nursing home unit tested positive for COVID. That staff member’s last day worked on campus was May 1.

Today is May 14 and it has been two weeks since that staff member was present in the facility. We are pleased to announce that we continue to have zero COVID-19 positive residents anywhere on our campus at this time — including the Midlothian nursing unit! We are also pleased to announce that our staff member is feeling better and looking forward to a full recovery. The Midlothian unit will return to normal “pandemic” levels of operation with the approval of our Medical Director on Saturday, May 16.

We want to remind everyone that our Adult Day Center remains closed and we are still prohibiting visitors to our facilities.

OUR IN-HOUSE LAUNDRY PROCESS, DELIVERY HOURS, AND VIRTUAL VISITS

We continue to diligently follow current CDC recommendations on infection prevention and we monitor residents and staff daily for symptoms of the virus.

In an effort to further reduce the risk of community spread of the virus and to help our families comply with the Governor’s order to remain at home, effective Monday, April 13, 2020, we will begin laundering all residents’ clothing in-house at no charge and will no longer facilitate laundry pick-ups/deliveries of soiled items. We will also adjust the hours we will accept deliveries for residents and we ask that you only deliver essential items. If you do have essential goods to deliver to your loved one, please do so during business hours, Monday through Friday between 9 a.m. and 4 p.m. at the temporary entrance near our Health Care Center’s lobby. If you are unable to deliver during this time frame, please call 748-1511 and we will try to accommodate special arrangements.

And finally, we’ve had an overwhelming response to our invitation to schedule residents for “family video chats” and are trying to accommodate as many virtual visits as possible. We understand it is difficult to be away from your loved one and these virtual visits have been resoundingly positive. Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance. See the VIRTUAL VISITS ENCOURAGED section below for technology specifications.

Thank you again for your cooperation and understanding!

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are now prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic is closed until further notice.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

COVID-19 UPDATE FOR THURSDAY, MAY 7, 2020

Official Communications Policy Update

In cooperation with recommendations issued by Centers for Medicare & Medicaid Services (CMS), Lucy Corr will provide COVID-19 pandemic updates on a weekly basis (and more often as needed) beginning today, May 7, 2020.

As we previously announced on April 7, we will be using this website (https://lucycorr.org/coronavirus/) and our local information hotline (804-425-7522) as the declared sources to communicate with our more than 340 residents, their families, and responsible parties. Should a resident begin to have symptoms of the virus, we will directly contact the family/responsible party about their change in condition as we would do in any health status situation.

COVID-19 Diagnosis Update

We are pleased to report that no resident has tested positive for the COVID-19 virus anywhere on Lucy Corr’s campus. We are continuing to restrict visitors from all areas of our campus, enforce the use of face masks for all staff members, follow more intense sanitization and cleaning routines, and we’re screening all nursing facility and assisted living residents daily for respiratory symptoms and fever. We’re also continuing to screen all staff members before they are allowed entry to our care areas at the start of their shifts. I am also pleased to say that, for the time being, we have adequate PPE supplies on hand.

While we have been virus-free among all our residents, we are sharing with residents, families, and staff that a part-time employee of our health care center has tested positive for the COVID-19 virus. The staff member last worked on our Midlothian long term care unit on May 1.  The staff member is self-isolating at home and is expected to make a full recovery.

We are working with the health department to assist them with contact tracing and notification. In consultation with the Virginia Department of Health and our Medical Director, Dr. Arlene Bohannon, we are currently undertaking the following additional interventions on that unit:

  • Doubling the frequency of treatment with our disinfection misting system (a machine/system that is used to clean operating rooms with antiviral mist)
  • We’re prohibiting non-essential foot traffic through the long term care unit, and
  • We are increasing the frequency of fever and respiratory monitoring for the residents located in our Midlothian long term care unit.

As of this posting, there are no residents on that unit, or anywhere else on our campus, with symptoms of COVID-19. These extra precautions will continue for at least the next week (until we have passed the 14-day last shift worked date for the staff member who tested positive.)  We will continue with our “normal” pandemic procedures throughout the rest of the building as we work to protect our residents and co-workers in these stressful times.

Family members of residents who reside on the Midlothian unit are being contacted by Lucy Corr to answer any questions they may have about this announcement.

OUR IN-HOUSE LAUNDRY PROCESS, DELIVERY HOURS, AND VIRTUAL VISITS

We continue to diligently follow current CDC recommendations on infection prevention and we monitor residents and staff daily for symptoms of the virus.

In an effort to further reduce the risk of community spread of the virus and to help our families comply with the Governor’s order to remain at home, effective Monday, April 13, 2020, we will begin laundering all residents’ clothing in-house at no charge and will no longer facilitate laundry pick-ups/deliveries of soiled items. We will also adjust the hours we will accept deliveries for residents and we ask that you only deliver essential items. If you do have essential goods to deliver to your loved one, please do so during business hours, Monday through Friday between 9 a.m. and 4 p.m. at the temporary entrance near our Health Care Center’s lobby. If you are unable to deliver during this time frame, please call 748-1511 and we will try to accommodate special arrangements.

And finally, we’ve had an overwhelming response to our invitation to schedule residents for “family video chats” and are trying to accommodate as many virtual visits as possible. We understand it is difficult to be away from your loved one and these virtual visits have been resoundingly positive. Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance. See the VIRTUAL VISITS ENCOURAGED section below for technology specifications.

Thank you again for your cooperation and understanding!

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.
March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.
March 18, 2020 — We temporarily closed our Adult Day Center.
April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: FaceTime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are now prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.

EVENTS

  • All events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic is closed until further notice.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

SAFETY REMAINS HIGHEST PRIORITY AT LUCY CORR, WITH CONTINUED SCREENINGS, VIRTUAL VISITS, AND MORE

We continue to be blessed that as of this posting, we have no residents anywhere on our campus who have tested positive for COVID-19. We continue to screen all residents and incoming staff for signs/symptoms of the virus. To ensure that we remain blessed with a COVID-free campus, we are also continuing to prohibit outside visitors.

On Saturday, April 25, we distributed hand-sewn cloth masks to all of our Independent Living residents. We are thankful for all the generous donations of wonderful community members, as well as our own Lucy Corr staff, who have sewn these masks for our residents over the last few weeks to make this possible. Lucy Corr was one of the first places to require staff to wear a mask at all times, and we are pleased to have enough masks to be able to also provide them to our resilient Independent Living residents.

We always strive – whenever possible – to provide residents, families, and employees with relevant information as soon as possible. When there is new COVID-19 information to share, we update this website and our information hotline (804) 425-7522. If it appears the website and hotline have not been updated in a while, it’s simply because nothing relevant has changed.

OUR IN-HOUSE LAUNDRY PROCESS, DELIVERY HOURS, AND VIRTUAL VISITS

We continue to diligently follow current CDC recommendations on infection prevention and we monitor residents and staff daily for symptoms of the virus.

In an effort to further reduce the risk of community spread of the virus and to help our families comply with the Governor’s order to remain at home, effective Monday, April 13, 2020, we will begin laundering all residents’ clothing in-house at no charge and will no longer facilitate laundry pick-ups/deliveries of soiled items. We will also adjust the hours we will accept deliveries for residents and we ask that you only deliver essential items. If you do have essential goods to deliver to your loved one, please do so during business hours, Monday through Friday between 9 a.m. and 4 p.m. at the temporary entrance near our Health Care Center’s lobby. If you are unable to deliver during this time frame, please call 748-1511 and we will try to accommodate special arrangements.

And finally, we’ve had an overwhelming response to our invitation to schedule residents for “family video chats” and are trying to accommodate as many virtual visits as possible. We understand it is difficult to be away from your loved one and these virtual visits have been resoundingly positive. Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance. See the VIRTUAL VISITS ENCOURAGED section below for technology specifications.

Thank you again for your cooperation and understanding!

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.

March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.

March 18, 2020 — We temporarily closed our Adult Day Center.

April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are now prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: Facetime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

EVENTS

  • All April events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic is closed until further notice.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

FUTURE UPDATES

Lucy Corr will work diligently to make sure all of our residents and staff members receive the latest communication regarding this situation. To stay informed regarding any changes to policies or safety precautions specific to Lucy Corr, please check regularly back on this webpage.

POSITIVE EMPLOYEE UPDATE, NEW IN-HOURSE LAUNDRY PROCESS, UPDATED LIMITED DELIVERY HOURS, AND ENCOURAGING VIRTUAL VISITS

Protecting the health and safety of your loved one here at Lucy Corr continues to be our top priority during this national state of emergency. This weekend will mark one month since we enacted our visitor restrictions and extra safety precautions and we still have NO confirmed cases of COVID-19 for any resident anywhere on our campus. Last week, we announced that a current employee of our Assisted Living Facility did test positive for the virus. The employee has recovered and should be back with us soon. We continue to diligently follow current CDC recommendations on infection prevention and we monitor residents and staff daily for symptoms of the virus.

In an effort to further reduce the risk of community spread of the virus and to help our families comply with the Governor’s order to remain at home, effective Monday, April 13, 2020, we will begin laundering all residents’ clothing in-house at no charge and will no longer facilitate laundry pick-ups/deliveries of soiled items. We will also adjust the hours we will accept deliveries for residents and we ask that you only deliver essential items. If you do have essential goods to deliver to your loved one, please do so during business hours, Monday through Friday between 9 a.m. and 4 p.m. at the temporary entrance near our Health Care Center’s lobby. If you are unable to deliver during this time frame, please call 748-1511 and we will try to accommodate special arrangements.

And finally, we’ve had an overwhelming response to our invitation to schedule residents for “family video chats” and are trying to accommodate as many virtual visits as possible. We understand it is difficult to be away from your loved one and these virtual visits have been resoundingly positive. Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance. See the VIRTUAL VISITS ENCOURAGED section below for technology specifications.

Thank you again for your cooperation and understanding!

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

As the Coronavirus (COVID-19) situation continues to evolve throughout our country, we want to take a moment to thank the hard working staff at Lucy Corr. Their hard work, compassion, and selfless dedication to our residents and our community is deeply appreciated.

Our top priority at Lucy Corr is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

Here is a timeline of actions we have taken to ensure the safety of our community:

March 13, 2020 — Lucy Corr’s Health Care Center, Assisted Living Facility, Independent Living Facility, and Adult Day Center began restricting visitors.

March 17, 2020 — We expanded our visitor restriction guidelines — see “VISITOR SCREENING” section below for details.

March 18, 2020 — We temporarily closed our Adult Day Center.

April 13, 2020 — Lucy Corr will launder all residents’ clothing in-house at no charge. Resident delivery acceptance/hours limited to essential items only Monday – Friday, 9 a.m. – 4 p.m.

While we understand that these restrictions are inconvenient for both residents and their families, these actions were critically important for the safety of our community, residents, and staff. We are following the guidance of health officials and will hopefully be able to return to normal operations in the near future. However, for the continued safety of everyone living and working at Lucy Corr, these restrictions will remain in place for the foreseeable future.

We appreciate your understanding during this trying time as we continue to work diligently to keep our community safe and healthy.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr:

  • We are restricting visitation by friends and family members of residents unless absolutely necessary (visits for end-of-life hospice patients, etc.)
  • Visitors must call for permission before coming and may enter the facility only through designated entrances
  • All visitors will be actively screened by our staff, and visitors will be required to complete a hand sanitation before entry is granted.
  • During a visit, visitors are asked to limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening staff members as well as essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr Independent Living residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are now prohibiting outside visitors to our independent living facilities unless the visit is medically necessary and the visitor/family member has been actively screened by our staff.

VIRTUAL VISITS ENCOURAGED

Our Wi-Fi is available and free of charge for residents. If you provide your loved one with their own personal tablet or Wi-Fi device, they can connect with friends and families at any time, and not have to wait for our assistance.

If you are interested in providing your loved one with his/her own Wi-Fi device to use for virtual visiting, please keep the following mind:

  • The resident should be aware and responsible enough to handle and use the device properly. Lucy Corr will not be responsible for replacing a lost or broken device.
  • The device should be clearly labeled, in a permanent manner, with the resident’s name.
  • The device should include all necessary batteries, chargers, cords, etc.
  • The device should be pre-set with apps and account information so the resident can use it right away.
  • The device/app should be compatible with whatever device/app you will be using (ex: Facetime requires an Apple device; other platforms like Zoom, Skype, Google-Hangouts, etc. will work with Android devices.)
  • The device should be from a reputable, well-known brand (like Apple iPad, Amazon Kindle/Fire or Samsung tablets).

EVENTS

  • All April events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.
  • The Lucy Corr Free Dental Clinic is closed until further notice.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day with antibacterial soap for 20 seconds.
  • Use hand sanitizer between hand washings.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), the Department of Health and Lucy Corr request you self-isolate and treat your symptoms at home.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

An update on COVID-19 Chesterfield Health District Director Dr. Alexander Samuel

CDC | COVID-19 Situation Summary

World Health Organization | Q&A on Coronavirus

Virginia Department of Health | Coronavirus Updates for Virginians

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

For families of residents in our health care center, please reach out to your loved one’s Social Worker for any needs or questions. If you do not know your social worker’s name, our operator will assist you when you call.

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

FUTURE UPDATES

Lucy Corr will work diligently to make sure all of our residents and staff members receive the latest communication regarding this situation. To stay informed regarding any changes to policies or safety precautions specific to Lucy Corr, please check regularly back on this webpage.

A BEAUTIFUL ACT OF KINDNESS

While the Coronavirus (COVID-19) situation continues to restrict and affect virtually every aspect of life as we know it, Lucy Corr was recently blessed with an amazing act of kindness and community support.

Last week, we were graced with a donation from Homemade Masks for Healthcare Workers in Virginia. They delivered a large, colorful supply of recently handcrafted face masks to help rebuild our precious supply of PPE so we can continue protecting our hardworking staff and our beloved residents of Lucy Corr. Thank you for helping us continue to help others.

LEARN HOW WE’RE CONTINUING TO PROTECT LUCY CORR

Lucy Corr’s top priority is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the constantly evolving Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

At this time, there are no known cases of COVID-19 at Lucy Corr.

However, as there are now numerous confirmed cases of COVID-19 throughout Virginia, we want to let you know about everything Lucy Corr is doing to protect our residents and staff.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in total compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr: 

  • We are not restricting visitation at the moment, though we strongly discourage visitation unless absolutely necessary and visitors may only enter the facility through one of our three main entrances.
  • All visitors will be actively screened using a series of questions and hand sanitation is required before entry is granted.
  • During a visit, all visitors must limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are actively screening all residents upon entry/return to the facility for signs and symptoms of COVID-19 and for potential exposure.

EVENTS

  • All March events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day.
    • Use warm water, plenty of antibacterial soap, and wash for at least 20 seconds.
  • Use hand sanitizer between hand washings.
    • Run hand sanitizer until it dries and don’t wipe excess on clothing.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), stay in your residence and let a staff member know immediately.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

CDC | COVID-19 Situation Summary 

World Health Organization | Q&A on Coronavirus 

Virginia Department of Health | Coronavirus Updates for Virginians 

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

FUTURE UPDATES

Lucy Corr will work diligently to make sure all of our residents and staff members receive the latest communication regarding this situation. To stay informed regarding any changes to policies or safety precautions specific to Lucy Corr, please check regularly back on this webpage.

Lucy Corr’s top priority is making sure our residents, their families, and our staff members are safe and healthy. We know that there is a lot of concern regarding the constantly evolving Coronavirus (COVID-19) situation and our team has worked diligently to create an action plan to help prevent this virus from making entry into our community.

At this time, there are no known cases of COVID-19 at Lucy Corr.

However, as there are now numerous confirmed cases of COVID-19 throughout Virginia, we want to let you know about everything Lucy Corr is doing to protect our residents and staff.

WORKING WITH HEALTH AUTHORITIES

Lucy Corr is working in total compliance with local, state, and federal health authorities to ensure that our community is as safe as possible and actively working to prevent the spread of this virus. We ask for your cooperation and support over the coming days and weeks as we respond to this rapidly evolving situation.

VISITOR SCREENING

Following guidance from the Centers for Diseases Control and Prevention (CDC), Lucy Corr has implemented the following precautions regarding visitors to our community:

For individuals outside of Lucy Corr: 

  • We are not restricting visitation at the moment, though we strongly discourage visitation unless absolutely necessary and visitors may only enter the facility through one of our three main entrances.
  • All visitors will be actively screened using a series of questions and hand sanitation is required before entry is granted.
  • During a visit, all visitors must limit their physical contact and practice social distancing with residents and others, as well as limit their movement within the property.

For Lucy Corr staff:

  • Our staff members are being monitored for signs and symptoms of COVID-19.
  • Staff members have been educated on the process of self-reporting. If you have known exposure to COVID-19, immediately let your supervisor know.
  • We are actively screening essential non-staff personnel and vendors, such as supply deliverers, emergency medical personal, transportation providers, and other service providers to help prevent any potential exposure or transmission of COVID-19.

For Lucy Corr residents:

  • Our Independent Living residents always have the right to enter and exit Lucy Corr as they desire. However, we are informing them of the potential exposure risks associated with attending off campus events.
  • We are actively screening all residents upon entry/return to the facility for signs and symptoms of COVID-19 and for potential exposure.

EVENTS

  • All March events for external groups being hosted at Lucy Corr have been canceled.
  • All planned travel events for Lucy Corr residents to destinations off campus have been postponed until further notice.

PERSONAL PRECAUTIONARY MEASURES

When it comes to infection prevention, you can have a positive impact on others through your actions. There are many things you can personally do to help prevent the spread of COVID-19. Please help us make our community safer during this precarious time by making the following recommendations part of your daily activities:

  • Try to keep a distance of six feet from other people when possible.
  • Avoid shaking hands.
  • Avoid contact with people who are sick, crowds, and high-touch surfaces in public places.
  • Avoid touching your face.
  • Wash your hands often throughout the day.
    • Use warm water, plenty of antibacterial soap, and wash for at least 20 seconds.
  • Use hand sanitizer between hand washings.
    • Run hand sanitizer until it dries and don’t wipe excess on clothing.
  • If you develop any symptoms of illness (fever, cough, and shortness of breath), stay in your residence and let a staff member know immediately.
  • Encourage any potential visitors to stay at home and call you for a chat instead.

RESOURCES

We want to make sure our residents and staff have the most accurate and up-to-date information regarding the COVID-19 outbreak in Virginia. Here are some official resources you can rely on to educate yourself with the most accurate information:

CDC | COVID-19 Situation Summary 

World Health Organization | Q&A on Coronavirus 

Virginia Department of Health | Coronavirus Updates for Virginians 

CDC | Handwashing: Clean Hands Save Lives

QUESTIONS & CONCERNS

If you have any questions or concerns, please reach out to a member of Lucy Corr’s management team by calling 804-748-1511.

FUTURE UPDATES

Lucy Corr will work diligently to make sure all of our residents and staff members receive the latest communication regarding this situation. To stay informed regarding any changes to policies or safety precautions specific to Lucy Corr, please check regularly back on this webpage.